Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$189.73

Customer reviews

Rating 4.4 out of 5 stars with 16929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 16,929 reviews
  • Rated 5 out of 5 stars

    Be Ready for Quick

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gamers. Lot’s of bells and whistles, but not for the average Joe. Takes a little time to get use to all the extra buttons. It’s very sensitive and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good buy, still an impulse buy.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks that Microsoft still makes you purchase battery paks for controllers. This is where they fall short in the console wars. However, this was an impulse buy, dang it microsoft. But it is a very good controller. It feels premium and it comes with a charge base. All controllers should be double a battery free at this point. But still, all in all, its worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is awesome i highly recommend this for anyone that's a gamer. I also recommend getting the warranty.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good, but...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, but little expensive considering it doesn't come with the extra buttons it's specificity designed for. You have to buy the case that comes with the extra sticks and buttons. Some metal parts instead of plastic. Works well and feels solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when I switched from PS to PC gaming. This controller is amazing. Extra buttons come handy when you play. I have a heavy thumb and keep pressing the analogue stick. This controller allows you to disable it and just use the paddles. For me this product was a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I've played with all consoles, and xbox is my favorite, and i had all the extra back buttons from a friend, so it was nice to pay the cheaper price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works great with my new tv for the gaming

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Incredible feel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great feel of a controller. I love the elite back buttons too. The interchangeable joysticks are great for longevity.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Solid controller, with shotty app

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is solid, except for the slight stick drift which I assume is a product of my mishandling of the controller not a fault of the controller itself. The software however is terrible and left my controller unable to be customized for a few months while I waited on an update to roll out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH EVERY PENNY

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first about spending so much on a controller, but after just one night of using it, I'm telling you, BUY THIS CONTROLLER! I used it with the new Modern Warfare and it stepped my game up tremendously. You can customize the paddles to whatever setup you'd like. It makes reloading, switching weapons, crouching, and jumping more fluid with not having to move your fingers all over the controller. It is a must from anyone who is competitive down to casual. No regrets. Worth Every Penny!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Adam,

      We're thrilled to hear that your gaming performance in Call of Duty: Modern Warfare has improved with the Xbox Elite Wireless Controller Series 2. Thank you for sharing your awesome experience, and we're delighted that you feel it's worth every penny. We hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth The Upgrade

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the basic wireless Xbox controller. I believe it was worth the money. Feels great in my hands, and I like having the option of using paddles now. There's also the ability to change the D pad, as well as the knob's with different option's which come in the package, along with a nice protective travel case.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    This controller is a dream!! *but..

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is everything you want in 2020. The only thing I will say is get the insurance. I'm very gentle with all my devices (especially controllers- considering how fragile they tend to be). Alot of my friends have been experiencing knob drifting, and other little things malfunctioning.... Long story short, excellent controller, but that insurance will SAVE YOUR POCKETS in the long run. *My left stick is starting to feel a little lose after about a month or so of having it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that you're enjoying your new Xbox Elite Wireless Controller Series 2 so much. Every new Xbox controller also comes with a 90-day limited manufacturer's warranty from Microsoft, so if you do experience a problem during that time, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Xbox elite controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, love the feel and the weight of it. The grips are rubberized and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2 has improved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not just a upgrade but the quality matches the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Elite controller 2

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and weighted compared to regular controllers. Battery life is really good and usb c cable. Works good so far.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep getting stick drift second one in a month very unfortunate

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox elite controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality feeling controller, awesome that it includes a charging dock, worth the price for a major upgrade to the original controller that comes included with the console. Would be better if they used Hall effect thumb sticks, or at least have them be interchangeable for when they wear out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller, but bumpers break easily

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller worked great, and the paddles on the back were able to work with rebinding native keys, but with the default configuration I was also able to use Steam controller configuration to rebind keyboard and mouse keys to the controller. It had everything I wanted, and it handles very well. But, after about 6 months of use, the right bumper broke, and because I didn't purchase a protection plan I now have to repair it on my own, or just deal with a broken button. I read reviews online about "just rebind the RB to one of the paddles," but come on, no one wants a broken button, and it shouldn't have broken this soon in the first place. I read online that this was a problem with the series one controller, and apparently it hasn't been fixed in the series two. If you buy this, make sure to get the protection plan, because chances are your bumpers are going to break. Other than the bumpers, I've had no problems with the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with my steam deck and it works beautifully with the games that I play.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Great feel.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great feel in your hands. Buttons are nicer than the series 1 controller. I like the weight. A little pricey but worth it.

    I would recommend this to a friend