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Customer Ratings & Reviews

$189.73

Customer reviews

Rating 4.4 out of 5 stars with 16928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 16,928 reviews
  • Rated 5 out of 5 stars

    Top quality, functional, and comfort

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is the very best one in the market and now with this aforable price its an easy recommendation for anyone wanting a pro controller with the option to get all the extra fearures down the line, but for starters just the trigger stops, internal battery and comfort I think is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product & Value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product at a great price! Good coverage with BestBuy Plus! Nice to go into the store and get product without waiting for shipping!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Solid controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outside of the known issues with stick drift, I exclusively play Xbox daily utilizing my elite controller. The trigger settings and ability to swap out my sticks for different play styles definitely improved my game play. Heck I bought a second one for my pc

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    One thing to consider....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing to consider about this product is that the thumb sticks will wear out over time after each use, resulting in a common issue in controllers called "stick drift" which is currently inevitable. Microsoft has yet to manufacture perfect thumb sticks that will not cause this issue. Other than that, everything else about this controller is perfect.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Just as expected!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] If you would like the All in experience, this controller is for you! It comes with everything from the paddles to a case and charging stand. You could go with the core version, but those dont come with any accessories. Overall great controller and great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. The battery holds its charge. Comfortable to hold while playing gamea.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jerry,

      We're happy you are enjoying your new device! We've designed your new Xbox Elite Wireless Controller Series 2 to offer our users the in-game control they need, while hosting a comfortable and user-friendly interface to improve the overall experience. We're thrilled you have found it to be the perfect addition to your home setup! Thank you for sharing your thoughts, we appreciate it. We're glad you are pleased with your purchase!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    much nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very wow. i would sell my soul to never have to use a regular xbox controller again. would even trade my kids for a life time supply of these bad boys! if your on the fence buy one , TRUST ME! Your wife might leave you but the controller will always be by your side! for at least the time of your warranty.

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 3 out of 5 stars

    The Good, the bad, the ugly, the series two.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After needing to replace my series one elite controller, I was able to get in an order for pickup for the series two. And while I haven’t encountered any drift issues, I have a sticky/defunct A button. So now I have one dedicated paddle after doing some remapping of the paddle controls to manipulate the function of the A button. It’s not ideal, however it works in a pinch, took some adjustments on my case, as I had not used the paddles on my series one. Lucked out on the left and right bumper/trigger buttons as they all work without a hitch. I do like how you can adjust the tension in the control sticks a major improvement over the series one, though I do see this eventually leading towards drift issues, especially since I have mine pretty much as loose as possible, FPS and the like, gaming pretty much faster/wider range of motion. To that end I did get geek squad coverage, should a drift issue arise. I can understand why the price may be a no go for some, but if you’ve got a Series S/X, then why not have a controller on the same par (more or less)?

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part, but sorry that there is an issue with the A button. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend for competitive gamers, for casuals who are just looking for a controller I’ll say this is expensive for your needs. Crazy helpful in certain games where you don’t want to constantly take your thumb off the analog stick. Great customization options like response curves, trigger and analog deadzones, trigger locks, analog tension and you can set custom profiles for specific games.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    makes gaming better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a few of these for myself and friends. great feel, great customization and worth every penny.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad you and your friends are enjoing the feel and customization options. Wishing you all happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Elite indeed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feel, great grip and heft. Also comes with a very nice charging cradle.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Carlos,

      The charging cradle sure is an exciting bonus inclusion! Thank you for sharing your thoughts with us, we really appreciate your input. We're thrilled to hear you appreciate the improved grip design and overall weight and construction of your new Xbox Elite Wireless Controller Series 2, and all of the ways we have built upon the design of the previous generation. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My favorite one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this controller I honestly wish I would of bought a few more for the kids

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    It’s a great controller but quite expensive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice feel and touch, premium but a little to high priced but it’s worth on how long it will last.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Xbox controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stick drift on these happens quickly so be careful for that

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller it was for my son and he said it works very good

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Xcelent Controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite Series 2 is an amazing controller. The adjustment and customization lets you dial in the controller for each game and your personal play style.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Must have for the Gamer in you!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great update to the first one. Finally uses USB-C. I can’t tell the difference in feel like some other say but you do notice a difference in the joysticks which is a great upgrade. The battery lasts about the same amount of time but I’m not a great example of this because I don’t play everyday. My only complaint is I think they are just to expensive and don’t see why they need to be almost $200. These should be more closer to $100-$130 range!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for your feedback on the Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying the upgrade in overall quality. We hope you get a lot of use out of your new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Controller, great battery, sweet customizations.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers, Stick drift

    Rated 2 out of 5 stars

    Excellent controller... for a couple months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just met your dream partner, they do everything you love and more. They feel great, are there for you in times of need, flexible with your needs for customization and you take care of them providing shelter, hygiene and energy. But after the honey moon phase is over you just can’t count on they anymore. They begin missing key inputs, drifting away from where your goal is and you start to think of a replacement after 5-8 months. Was your money and time worth just these great few months? This controller is awesome off the back. Being an elite buyer since day 1 it’s hands down the best model. I play daily and clean my controller weekly. However, whether it’s a series 1 or series 2 the same problems with stick drift or failed bumper input still occur. The geek squad plan is unbeatable but with consistent issues these will never make it worth the price. Recommended for casual gamer, not competitive daily user.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best controller ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the option to raise or lower the triggers and the ability to change the color of the xbox symbol

    I would recommend this to a friend