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Customer Ratings & Reviews

$149.28

Customer reviews

Rating 4.4 out of 5 stars with 16923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 16,923 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play station controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his controller, he puts many hours on it and the controller is very durable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite controllers are awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elite controllers are the best way to go if you want to really get your game on lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller, iffy thumbsticks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my go to controller for a long time. The back paddles are my favorite out of any of the other premium options that include back buttons. The triggers have 3 settings, great for fps games for faster trigger pulls. And the dpad is nice and responsive. My only complaint about the controller is the thumb sticks. While they do have the amazing option to adjust tension which is useful, they also have the worst recentering springs I’ve seen on any controller. There always seems to be a little extra play in the thumbstick and it never really returns to true center on its on. Overall a good controller and a solid option. If they fix the thumbsticks on the next iteration it would truly be the best option out there

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality! Better game experience, feels light and easy to control.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you've noticed the improved build quality and optimized user interface we've built into your new Xbox Elite Wireless Controller Series 2! There's no better companion when taking on the latest next-generation titles, and we're thrilled you've been enjoying your sessions with it. Thank you for sharing your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Better in most ways, but some trade offs…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite series 2 is better in many ways than the Series 1, but does have some trade offs. You can read about the updates on the Msft website. So I just tell you what the negatives over the series one are. First the battery isn’t replaceable, so ones it’s capacity starts to go down, you’re out of luck. The other difference I’ve found is the textured grips are definitely not as sticky as the series one. Sure the texture looks and feels the same, this feels more like textured plastic than textured rubber. It’s more noticeable the longer you use it.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Elite controller 2 not as good as the 1st

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good when playing games. Only gripe is the first elite controller came with a carry case and some extra sticks and d-pad. What you see is what you get. Im not sure what the point of tightening the thumb stick does but it works.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this controller everyday for at least a couple hours a day and it works phenomenally. It has some use on it now but it still works great. Has a long battery that I love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible customizability/remapability. Must get the paddles

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So goooood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price but definitely recommend getting warranty as the joysticks do get stick drift after a year

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, feels so much better than a normal Xbox controller. I love the customization too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Feels very comfy and quality in your hands

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good eegonomics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a moment to get used to the extra paddles (which are optional) but I can't go back to a regular controller now. Only issue I found is that the rubber grip on the controller will peel off with time. I suggest getting a cover/sleeve for it to prevent or delay that issue from happening.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Quality

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The controller looks and feels great. Can't go wrong with this.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Caught on sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good weight to the controller and feels more durable than the standard xbox controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition, I have not had any issues with it and the price was fair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was not functioning by any means the whole left side was dead. But that’s to Best Buy I got my money back the next day great service but hope that the open box stuff gets tested better and actually deemed fit for resell

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Must buy for gamers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is made of quality materials, feels absolutely amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers, Stick drift

    Rated 3 out of 5 stars

    Major QC issues, but best on the market.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Elite Series 2 controller, but the QC issues are definitely a cause for concern. I've had to RMA multiple times (stick drift, unresponsive back buttons, double clicking bumpers), but I can't go back to the regular controller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite core 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and works great this is a extra controller just in case but love it either way

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Xbox series elite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the controller I've been looking for very versatile quick to change out and modify extremely easy to use and light

    I would recommend this to a friend