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Customer Ratings & Reviews

$149.28

Customer reviews

Rating 4.4 out of 5 stars with 16919 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 16,918 reviews
  • Rated 4 out of 5 stars

    Can break easy but nice controller to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable especially if you think the regular controller is a little small but it’s not a huge difference. Enjoy the better and customizable parts. 100% recommend product protection.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent controller, low durability.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic controller with excellent preset options, alternate triggers and battery life. Switched from buying direct ( this is my 6th controller) to Best Buy as RB inevitably fails and Best Buy protection plan is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Love this controller.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a nice weight to it, i love that it gas a built in charging. I just wish it came with the other accessories as it is missing stuff that you need to order seperately.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great, buuuuuuuut

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellet, but it disconnects randomly mid match a lot. Best Buy exchange is only 15 days for controllers. For a $200 controller, this is absurd. I could understand if it were a base controller, but come on. Having to make the claim with Microsoft :/ I never had this problem with the first series.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ryan,

      We're sorry that there's an issue with disconnects with your new Xbox Elite Wireless Controller Series 2. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Get protection

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for a few months. This does however break down after a few months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Five stars from me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is excellent. It feels nice in my hands. It comes with different kinds of sticks and accessories. The paddles are great and in the perfect spot for easy use. I’d recommend this controller to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox since day one

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the first elite controller. No problem still working great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing !!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controllers will not disappoint I recommend to anyone who is looking for a controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the gaming son, he loves it. Holding it compared with regular controller, there is a noticeable upgrade in quality and feel of the materials. He also loves the ability to customize the travel of the back trigger/paddle buttons so you don't have to push it down as far. Feels like a lot for a controller, but it is a nice one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Pete,

      We're glad that your son is loving his Xbox Elite Wireless Controller Series 2. It's great to hear that it's a noticeable upgrade over standard controllers and that he's enjoying its many customization features. Thank you for sharing his experience; we hope he gets a lot of use out his new Elite 2 controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paddles on the back change your game. You can play much faster with the paddles because you dont have to take your thumbs off the joysticks. The trigger locks, thumbstick tension, and thumbstick deadzone adjustments are great. Id highly recommend this to anyone who games on Xbox a lot and is trying to break their skill plateau.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alex,

      Thank you for recommending Xbox Elite Wireless Controller Series 2 to other Xbox gamers. We're thrilled that it has helped improve your gaming performance, too. Thank you for sharing your experience; we hope you win a lot of online matches using your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product we purchased. The staff is very friendly and excited to help you. They are always thinking of ways to make your shopping experience better than other stores. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy teen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas. It was his favorite gift. He loves the long charge cord it comes with, too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller and Great Program from BestBuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel and quality of this remote. Additionally the best buy totaltech program is amazing, as my dogs chewed up this remote and bestbuy was able to replace this for me at no additional charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for sweaties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's comfortable. I don't use the paddles it's hard as I have long fingers. I really liked how you can tighten the joysticks. Only thing I really hate about this controller is the triggers. They are a weird feeling plastic and when they have sweat on them its slippery

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear how much you're enjoying the comfortable feel and customization features of your Xbox Elite Wireless Controller Series 2. Thank you for sharing your feedback on its triggers, too. Your opinions help our team design the next generation of Xbox products.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Better than a regular

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than a regular controller, the paddles and adjustable sticks make a difference

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Quality control issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hit or miss with quality control on these but when they work they’re leagues better then the standard Xbox controller

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the money twice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably used my elite 1 everyday 3-4 hours. 2+ years without a problem. So far 1 month in, it feels like the 2 is the same type of quality controller with some better features. Like thumb stick tension control and a built in battery that with my daily use last well over a week. So far so good worth the money if I go 2-3 years again.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 is working so well for you. It's also great to hear that you're a fan of its updated customization features and rechargeable battery, too. Thank you for sharing your experience; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this elite controller. It has some weight to it but feels great to hold onto. This is my third one, because once you get one, you will never go back to the other.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid controller with a nice weight to it. Adjustable tension in the thumbsticks is great and the charging dock inside the case was a really nice surprise. My only negatives are the lack of extra paddles being included and there not being a medium height thumbstick, the tall thumbstick is just a bit to tall for my liking.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      It's great to hear that you're enjoying the customization features and comfortable feel of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best controller on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is everything i needed and more. Super sturdy, long battery life, trigger limiting feature, wireless. Very happy with this purchase

    I would recommend this to a friend