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Customer Ratings & Reviews

$149.28

Customer reviews

Rating 4.4 out of 5 stars with 16915 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 16,915 reviews
  • Rated 5 out of 5 stars

    Top Xbox/PC controller hands down!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller to replace my Wolverine Chroma from Razer. The idea behind the swtich was the integration of this controller and with the NOW ability to map keyboard functions to it. This is a huge win for those who PC game and console game as well. The Razer Wolverine Chroma, a good controller for sure, has no plans to support that mapping feature, which became somewhat of a dealbreaker: Overall, the feel, ease of use , and the profile functions on the controller are top notch and will be sticking with this controller for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement controller, solid purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a replacement to my Elite v1. It’s subtly different, it feels better in my hands and the grip feels better than the original. The change to USB-C is a welcome addition, and the charging dock is cool. This is the ultimate controller and it’s forward compatible to the newest console generation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great replacement to my Elite Series 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my Elite Series 2. Ive had the series 2 for over 2 years and its just wore out. The core is great because I already have rhe paddles. I hope I get another 2 years out of this contoller. Loving it so far!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stick drift after a year

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy daily use, feels good, but doesnt last more than a year of daily use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better than the first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better grips, long lasting internal battery. Great buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT! BUT Do Not Buy without GeekSquad Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the Elite controllers are far superior to the regular ones, they are still full of wearing parts, and prone to being dropped or mistreated. We had a teen boy in the house, and had the first version of the Elite controller, and so we got the GeekSquad protection thinking we wouldn't use it, but it's not that expensive so what the heck. I can not tell you how many times the GeekSquad plan has saved the day. I think that first series controller got replaced 3 times before the series 2 came out! Now that the series 2 was released, people are discovering problems with it. SO, that's even more reason to get that GeekSquad protection on it! I think this controller is like version 2 of series 2 in the Elite controller lineup or something like that, and they may have worked out all the problems, but I think it's still better safe than sorry. So I'd say get that GS protection on it, otherwise the Elite is a waste of money as it will most likely break at some point.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Its very fast response and easy to customize it

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is a good upgrade from the series 1 controller. The controller is lighter and feels much better. It uses at usb-c charging cable I'm glad I upgraded phones to the Note 10 plus. I mostly play three games and being able to program three profiles to the controller is great. Playing with it on COD is great and really fun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third time I’ve purchased this controller. Would recommend. No charging cord or stand like previous versions

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite color scheme, and the controller works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best PC controller EVER!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing. It's so customizable and durable. The grips are truly non-slip. I play video games for hours and my hands to get sweaty, but they never slip due to the high quality material of the controller. I have used all other types of controllers for the PC and this by far is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 3 out of 5 stars

    Good Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this controller and how it feels in hand; however, once you start using the paddles on the back of the controller playing a game it feels very small and sometimes accidentally clicking the wrong paddle. It is very nice for sure and I love how customizable it is, but needing to go into settings for connected devices, then to finally being able to set it all up how you want… it can be kind of annoying.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure it’s worth the price tag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for Call of Duty but it’s not much more useful to me than a standard core controller. I only use 1 paddle for jumping/climbing. The deadzones need to be set at least 0.08 for the drifting to stop (this is a major issue in games where you can’t change the deadzone values.) Having all 4 paddles on is extremly uncomfortable and you’re bound to accidentally reload or swap weapons in a gun fight. Good news is they are removable. I have already had bluetooth issues with it on PC so I keep it plugged in. The trigger locks are kind of cool especially for semi auto weapons. If you find a use for all the features comfortably, this will work for you. I will probably be returning this in January.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Xbox elite controller

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love it, paddles are a huge help. Been working for over a year now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality I love it, gives me such a huge advantage in my games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top tier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the upgrade if you are playing FPS titles. Quality is top tier, however the grips are still not the best. Microsoft should take a look at using similar material that is used on the Scuff controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best controller out there!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I recommend this to anyone who is a true gamer and looking for an amazing controller that you won’t ever have to buy batteries again. Also the extra buttons you can set to any button and also set up three different profiles for different games. With a switch of a button.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best controller I've ever bought

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this controller is quality. It feels INCREDIBLE. This is the best controller I have ever bought, to date. The buttons, triggers, and sticks feel very well made and the customization options are excellent. It's expensive but if you care about quality, this is THE controller to get for Xbox and mobile/computer gaming.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're thrilled that this Xbox Elite Wireless Controller Series 2 is the best controller you've ever bought. Thank you for sharing how comfortable and well made it is for you, too. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    A button

    Rated 1 out of 5 stars

    Amazing idea, garbage quality.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you have an unlimited budget to throw at repairs, extended, warranties, and replacements you should not buy this controller. When you get it, everything is wonderful. It’s hefty, customizable, and has features that are almost impossible to do without after you’ve experienced them. Then, the Y button stops working after a couple of weeks, so you return it. You get a new one that works better - for two months. Then your A button doesn’t register all presses. Luckily you have your warranty, so you now are on your third one (but out an extra 40 for a new EW because you can’t trust the build quality). Things are ok for the best six months. The A button doesn’t always register soft presses, but you learn to live with it. Then the left bumper stops working. You check with MS but you are now a month out of warranty so they want to charge you 100 dollars to fix. Luck you, you have the EW from BB, and if you want another you can pay even more! Now the controller that was a luxury at 180 will bring you to 300! And there is no guarantee the next one, or the next one, or the next one will last. It’s pathetic how little support MS offers for such an expensive and supposedly high quality accessory. Just pass, because once you used paddles with Forza there is no turning away from this dumpster fire.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Decent controller. Just too expensive.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and nice controller. Everything is very smooth and case is super nice. Only reason I give 4 star is because I feel the price for what you get is too high.

    I would recommend this to a friend