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Customer Ratings & Reviews

$149.28

Customer reviews

Rating 4.4 out of 5 stars with 16915 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 16,915 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller it for daily use for sure. This is my second one I bought since my daughter has spilled fluids and beat it up. But even then the controller lasted for 2 years before I had major issues with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox is the way

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers I’ve had, had mine for 4 years

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    By far my favorite controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its solid and works amazingly well on xbox and windows. If you are a mac user go for a ps4 controller. I had to have it repaired once the left joystick stopped working after it fell (short distance). But Microsoft got it all fixed up and back with very little issue ... best repair service experience I have ever had

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    One of the best pro controllers, when it works.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This contoller has amazing customizability, multiple profiles for different types of games, and comes in a few vibrant colors. On the other hand, the build quality of these controllers is ok at best. About a month into my use of this controller it developed signifcant stick drift and a faulty right bumper. Inultimately ended up returning it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite item for sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item has some good durability, compatible with pc and Xbox

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, no issues with it at all. If you already own the paddles this is the perfect controller for you.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever, I enjoy the option of not having to spend more for the paddles when the paddles aren’t ever the issue. The customization is great as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get the warranty.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband plays video games a lot so the remote gets used and abused. The remote usually last him about 8 months until it starts to have issues. So GET the warranty. For some reason he loves this remote and will only buy this remote. I don’t play video games so I’m not sure how durable remotes are suppose to be, but he’s gone through a few of them. The warranty isn’t cheap but it’s cheaper than having to buy a new remote every so often.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband for Christmas. He absolutely loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son was very happy with it on Christmas morning. Uses it alot!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Quality If You’re Lucky

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy construction, quality feel. A lot more durable, IF you get one that was assembled well. I’ve had friends who bought brand new ones that had shoulder button issues in the first month.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great tough controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have a team of expert reviewers (my three grandsons) who put this controller through an rigorous testing regime over the last few weeks. They all three said that it was great. The fact that it stood up to their nonstop and sometimes energetic playing means that it is durable as well as great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bobby,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are happy to hear that your grandsons are enjoying it and you're pleased with the durability. Wishing the three of them happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller it makes playing more enjoyable the grips allows for hours of playing

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 3 out of 5 stars

    Amazing controller but...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    less than 3 months after purchasing the left stick is already drifting. Other buttons are also starting to feel like they’re underperforming. Very surprised considering I try to be as gentle as possible while using it.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Fern,

      We're sorry that there's an issue with the left thumbstick on your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so we urge you to reach out to Xbox Support for assistance as soon as possible. They can be reached here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    A Hefty Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I don't really think it's worth the full price, I got it on sale and used certificates to lower its cost even further, it's definitely an awesome controller. It's a solid, good-weighted controller. The grip texture around the entire grips is great. It just feels really good in your hands. Being able to tighten the tension on the control sticks, swapping out the sticks or the D-Pad for the other ones, all super easy to do. My one complaint is the lack of the share button the newer Series X/S controllers have. Since I got this after having one of those controllers, I definitely notice it missing. If they would patch an update to be able to remap the "preset switch" button to be the share button, this would be the perfect controller in my opinion, but for those who don't use the share button that often it's already at that perfect level.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Makes gaming a breeze

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great and a perfect addition to my setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite series 2 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like customizing controller and the built quality is solid and nice plus the accessories is well made to fit your hands and your control love the product.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electric blue Elite 2.0,looks great,has perfect weight and the color pops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller if you have arthritis issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about the price of this controller, but I am so, so, so glad I went through with buying it. I suffer from hand and thumb issues, and wanted to try a different controller. This Elite Series 2 was recommended by almost every site I researched, and by multiple arthritis forums. My other option was to cut down on my Xbox play time, but right now it helps keep my hands and mind busy during my layoff from work due to quarantine. The features that I (and my hands!) appreciate the most are the extra paddles on the back, and the ability to customize the tension on the joysticks. That was a lifesaver for my poor hands! I prefer the tension to be on the tightest setting so my thumb joints don't have to stretch so far to manipulate the joysticks. I also further adjusted their tension in the controller customization in the Xbox Accessories app on my xbox. It is only day 2 that I have had it, and it's gotten a few hours of use, and I absolutely love how accessible and customizable it is. It is a bit on the heavy side, but it is the only mark against it in my book.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dani,

      We're thrilled that the Xbox Elite Wireless Controller Series 2 has improved your gaming. It's great to hear that you're a fan of its back paddles and customization features, too. Thank you for sharing your wonderful experience; we hope you continue to get many more hours of gameplay out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Extremely smoth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect when it comes to performance, the only thing i dont like is that it did come with a case and extra parts like the gen 1 had... other wise its perfect

    I would recommend this to a friend