Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$189.73

Customer reviews

Rating 4.4 out of 5 stars with 16915 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 16,915 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wow! What a improvement!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This series 2 Elite controller blows the series 1 away on all accounts. Far and away the BEST controller I have ever used. I had one issue with this (the series 1 had many). The first one I got had some issues with the "A" button but exchanged it no problem and its been nothing but awesome since.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller, hands down

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elite series 2 is the best controller I've ever owned, and getting the protection plan from Best Buy (I have total tech now, so it's included in every purchase at no extra cost) was a no brainer!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open Box-Excellent Condition was False

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was listed as open box excellent condition. A thumb stick and the cable were missing. I also had to replace a few internal components of the controller to get the controller in working condition. It appeared to have been heavily used. Other than that, these controllers are amazing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller on the Market

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant stress how amazing this controller is. Ive owned Xbox since the OG and after getting a PS5, the Dualshock 5 was so good it left me wanting more on xbox. Boy did this controller deliver... The Quality is unmatched, from the rubberized grips to the metal swappable dpad and not to mention the suuuper satisfying magnet when you click in new Thumbsticks of all lengths, sizes, and feeling. The ability to press ABXY without lifting off the thumbstick(and adjust the resistance of said thumbsticks) is an absolute gamechanger(or any other button with the Mappable Paddles). It doesn't end there, i love the hair triggers on this controller. You have the full pull, like a standard controller, or a medium setting and my personal favorite, just a little tap. The piece de resistance is the case it comes with THAT HAS A BUILT IN DOCK AND W/ USB C PLUG BEHIND THE CASE. For those wondering if the money is worth it, YOU WILL NOT BE DISAPPOINTED

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Impeccable!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller! Great feel and built to last!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great customization!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my spouse. He was very happy with it. He likes that you can change out the buttons and pads to completely customize the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift idea!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bday gift for college student - he loves it! College is hard, gaming helps a great student check out for a while. This controller just makes it more fun.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Definitely worth the money. My nephew is happy with this purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox elite series 2 controller is a lot more comfortable to hold then the original elite controller. The controller comes with it's own charging base and the controller has a built in rechargeable battery and bluetooth. It's an all around great controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying the comfortable feel and built-in rechargeable battery of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your thoughts; we hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    #1

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great purchase, the controller has a great grip and the buttons feels so smooth. It really gives you a better game experience. Im already thinking of buying a 2nd one for sure.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Soild controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soild product. If you have issues with buttons sticking clean with q tip and alcohol.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Xbox Series X controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly can not consider any cons f owning this Elite controller. It enhances your gameplay experience in such a remarkable way. Definitely a must own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST BUY

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good features as back pads, configurations for the triggers and analog sticks! All for the best price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Elite

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control works super fine and you feel the quality and it’s magnificent!!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Good but could be better

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew got this for his gaming xbox experienxe and found that it wasnt the best. After a few months of using the buttons started to stick and glitch. Might of had a deffective one since we returned it and got the same one and it works good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller and even better customer service. Would purchased for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller for casual or competitive!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, better that the elite 1. I use it for both competitive an casual gaming on a broad spectrum of gaming genres! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite series 2

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great, has a very nice feel to it, heavy well made. Easy to use I highly recommend this controller if you want to step up your gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better than the first version

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a really good controller. The grips are much better. The even smaller hair trigger is awesome, and I really love the tension adjustable sticks. Cons: The stick are slightly wobbly out the box. The controller seems to disconnect from the xbox every now and then for no reason.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're enjoying the improved grip and responsiveness of your new Xbox Elite Wireless Controller Series 2. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Controler for XBOX ONE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and how smooth and easy it is to play. I have had it for a month or so and its still feels and performs awesome.

    I would recommend this to a friend