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Customer Ratings & Reviews

$189.73

Customer reviews

Rating 4.4 out of 5 stars with 16907 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 16,907 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers to use. I have it for Xbox and Ps5

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A little pricey, but worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller, I would recommend buying the protection plan just in case it fails, but I honestly love everything about this controller to include the 40 hour battery life. I take care of my things and I haven’t had any issue with the controller itself

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to have earned your recommendation! When it comes to next-generation interfaces, you can do no better than your new Xbox Elite Wireless Controller Series 2. The in-game control and precision it offers is truly unmatched in the space! We're happy you've been enjoying your sessions with it. Thank you for sharing your story! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    its ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not to bad but you cant overclock it on pc, it has software you can use to tweak some settings easy to reach paddles good for games like apex legends

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s pricey.. but it’s the best controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller takes the trophy. If you’re looking to level up and you’re considering other brands.. just dont. Xbox made the best controller on the market with this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, changeable buttons and all sorts of different options for this controller. Feels very comfortable as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for PC gaming too!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a pretty great controller. I love the back paddles and they remind me of the steam decks. The thumb sticks are also extremely smooth. These two things together i find myself fidgeting with the controller when watching youtube or otherthings on my PC. I got it to play games on my pc that use controller better than mouse and keyboard like fallen order, lego starwars or elden ring. The software you can download for it also lets you make profiles for it on PC and lets you change the color of the XBOX logo.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Solid but weak.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller when it works is fantastic! It may be my model or just a sheer amount of bad luck but these controllers for me have been very poor in the longevity department. As a fan of the Controller I’m disappointed to admit this but for the price and the reliability is just not worth it. Having to use your warranty to keep your controller in working order is quite annoying. As it can take up to a month before Microsoft returns it repaired or replaced with a new one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Favorite So Far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is sweet! I can't fully explain how cool this controller is. Get one, you won't be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the elite controllers because they come with tools to fix your controller and they are fixable. The paddles are amazing and increased my gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Fantastic but pricey

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Bought as a gift for my older brother and he hasn’t had to touch another controller since!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best controller that you can own for the Xbox. Period. It doesn't come with all the components of the Elite, but you can purchase those add-ons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Another comtroller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted me a good few years and I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please buy best buys warranty on these! Mine broke because I game a lot and the left joystick finally gave out. Great quality controller compared to other brands that I can't name.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Version two is a step up from the original elite controller. High quality everything down to the rubberized feel. USB c makes this controller something that should last much longer than the original as this was a point of failure in mine.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear you are enjoying the Xbox Elite Wireless Controller Series 2 and its comfortable feel.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Gift for my son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lil pricey but he loves it!!! Hopefully this one last him longer then the basic one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller! Switch from a different brand custom controller that started falling apart after 6 months! As soon as I opened this one I noticed the quality was much better! The ease of setting up your custom button profiles and switching between them is amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Still worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the elite controller helps out with a lot of games by allowing you to keep your thumbs on the joy cons at all times. The only thing I recommend is getting the protection plan since the buttons will wear down pretty fast

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Its good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it so far. I have stick drift already, but i upped my deadzone and its good now. This is my second one. My first elite had massive stick drift. This ones good. The controller feels really premium and i really like the trigger stoppers

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jake,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty, so if you run into any more issues please reach out to Xbox Support for assistance. Contact our team here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your a console player and use this i promise you will become a better player. However once you get used to this controller its hard to go back to regular

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good but overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller I like all the fine adjustments you can make but overpriced for a controller

    I would recommend this to a friend