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Customer Ratings & Reviews

$189.73

Customer reviews

Rating 4.4 out of 5 stars with 16906 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 16,906 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My husband loves it!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is a little boy when it comes to playing video games lol. I recently got him an x box one for his birthday and it only came with one controller so I purchased this controller as a second controller and now all his homeboys have bought one cause they love it as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Joey,

      We're thrilled that your husband loves his new Xbox Elite Wireless Controller Series 2. It's great to hear that his friends are enjoying it as well. Thank you for sharing his experience; we hope he has a lot of fun with his Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best Got Better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning and using the original model quite a bit the update to the original Elite model is outstanding. Even down to the quality of the home button with the more tactile click shows the patience and enhancements in design.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing how much you're enjoying your upgrade to Xbox Elite Wireless Controller Series 2. We're glad that you're a fan of its improved design and enhanced customization features, too. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Must have controller for PC or XBOX

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a pro gamer then this is a must have for PC or XBOX. Just giving 4 starts because it's still too pricey and would like to see some more dynamic designs of the controller than the classic skin it comes with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller I’ve ever had! I love the adjustable trigger, perfect for fps or more laid back trigger use. I don’t use paddles much but after taking sometime to adjust they definitely come in handy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gaming controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is hard on controllers. This controller lasts for a long time! It’s the 2nd one we have bought but the first one lasted 3 years and a normal controller that comes with the Xbox lasts him about 6-8 months. He loves the buttons and being able to personalize it to what he wants

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kimberly,

      Thank you for sharing your husband's experience with his new Xbox Elite Wireless Controller Series 2. It's great to hear that it's been a durable performer and that he's loving its many customization features. We hope it helps give him an edge in his gaming.

      Best,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect game remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only remote that feels confortable for my large hands. The design of this remote has been here sonce the beginning of xbox. Why fix something that aint broken

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, quick delivery in time for Christmas

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best controller for Xbox series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for Xbox gaming. Vast improvement from the 1st gen elite controller, and is an excellent addition for the Xbox series X. Mapping is easy and better life is perfect. This is a brilliant piece of hard wear for any elite gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Searched for best gaming controller for PC because I'm not good with mouse and keyboard and this came up. Worked out well since I have an Xbox Series X so I get to use it for both now. It was a little adjustment for Playstation but I wouldn't go back now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is literally life changing! Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable in hands

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big difference noticed when playing with an elite series controller vs the standard xbox ones. Handles have some grip to them that feel nice when hands get clammy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller.. highly recommend..love using it over the original controller that comes with the console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth the price. Great controller the kids love it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good, not great premium Xbox controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an owner of the black elite 2 controller that had both bumpers fail and rubber grip start peeling after just one year of use, i purchased this in hopes of improvements made. The battery life seems a bit longer but the feel of the product seems a bit cheaper than the black elite 2 controller. If you already have the charging case and paddles, then this is a justifiable purchase, otherwise just spend the extra money on the older black elite 2 and i strongly suggest Purchasing insurance on it.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Awesome gift idea for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gift/investment for a gamer. I gifted this to my husband and he has found a controller that adjusts to him since you can use it based on your own preference. He is obsessed with this, and he’s not going back to the older versions. It’s awesome !!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Overall great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great, extra buttons are the best! All of the extra setting allow you to configure your best sensitivity/button mapping

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Best worst controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller when its working stick drift not biult for longevity

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers i touched (Dualsense still better) the grip, the analogs, the additional buttons, even the app is great. If u are looking to get a one up on your opponents, this is the way to go for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 3 out of 5 stars

    Great build quality - "A" button sucks - DONOT BUY

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this controller 5 stars because when it works, it's phenomenal. It feels great, the sticks are solid, the quality of the materials is fantastic. HOWEVER, I swapped mine out three times because the "A" button doesn't register half the time. You have to press it a very precise way, directly center, for it to register, otherwise, nada. Playing games where you quickly need to jump like The Messenger are impossible to play on this. I don't know what the deal is but I've seen this problem with the "A" button all over the internet. I cannot recommend this as something THIS expensive should not have such a widespread and fundamental problem.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there is an issue with the A button on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Best remote

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing remote the only reason didn't get 5 stars because the price is so ridiculously high. Thankfully Best buy price matched this so it was affordable, I love the remote!

    I would recommend this to a friend