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Customer Ratings & Reviews

$189.73

Customer reviews

Rating 4.4 out of 5 stars with 16905 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 277 Showing 5,521-5,540 of 16,905 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller, great thumbsticks with zero stick drift, and it feels premium made with exceptional battery life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Better quality Pro Controller than Series one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better quality than the first series of controller. Had the first series controller and it broke easily and quickly. Iv had this controller for a while and put it through extreme gaming and still works great!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you've been enjoying your time with it! When it comes to next-generation gaming, you can do no better than to pair up with your new Xbox Elite Wireless Controller Series 2. The in-game control and precision it offers is truly unmatched in the space! We're thrilled you've found it suits your needs as a modern gamer. Thank you for sharing your experience! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great feel!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. The weight helps a lot. Colors are useful so kids can have their own.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great! It's great quality at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My son’s Xmas present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son’s new controller. He say’s it’s awesome!!! And me being his dad, I’ll have to agree!!! He loves it. I can only say that if anyone is looking to upgrade theirs, this would be it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a open box and worked perfectly with warranty my son loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints with this controller. This is my second if that says anything. Other was destroyed by a child...

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 2 out of 5 stars

    Microsoft needs to do some quality control.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, the controller look and feel are excellent. I love the rubber grips (can't have a controller without them since the first Elite controller) and these feel better quality from the last. Because that was a major wear and tear issue before. I love the monochromatic look as well. Overall I'm a fan for the most part of the changes. USB-C, finally. There are just too many cons. I have gone through two of these controllers and they both had the same issues, and were 6 months apart. My A button is constantly sticking, it has a noticeable reaction lag. My RB, also sticks and has a noticeable sound when I press down on it, like a spring or something is our of place. The most used buttons were defective on arrival... on two models. I just can't justify getting this controller because it has been riddled with issues from the start. I had the 6m gap in between because Microsoft said they were addressing the issues... apparently not. Also, they don't include the taller analog sticks like the did in the first model. They include ONE, and it's far too tall. I feel like they skimped on the accessories to include the charging stand. For 200+ on a controller, I couldn't recommend it, and if you do buy the Best Buy Protection. Note: there's a reason the protection is so pricey on the controller...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Solid controller and great investment!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with a decent amount of heft to the weight and tightness of the thumbsticks and buttons. Really provided an edge to my playing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome products. Has really cool features. Also a good price for the fantastic quality it embraces. No doubt ill be getting another one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller best quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got this for my birthday I was really excited and after using it for a while I have gotten better at games. 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best reliable durable controller thanks. The grip is very comfortable and useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gamers will love!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest Elite controller is much more comfortable than its predecessor. The metal Melee toggles no longer hurt the users hands due to the smaller size of the product. I've had some issues with disconnection during game play otherwise it'd be 5 stars.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      It's great to hear that you're enjoying the updated design and comfort of your new Xbox Elite Wireless Controller Series 2. We're sorry that you're experiencing random disconnects, though. Disconnects may occur for multiple reasons, including low battery and competing wireless devices. If you're still experiencing this issue, we recommend troubleshooting the problem with Xbox Support here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Reliable controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable controller that I’ve had for almost a year now.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Great but faulty controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when it doesn’t break. Really like the built in battery. Feels good during long play sessions and the finger paddles on the back are programmable and are excellent in games such as PubG. I use the paddles set for consumable items which makes healing and buffing on the fly simple between shootouts. Have to give it a negative review due to the fact I’ve had to warranty replace it once after only a couple months of use and the buttons and thumb sticks went bad faster than a standard controller.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    The best.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rear paddles are a game changer. Awesome to program for ground and reload or air rolls on rocket league. I’ve had for a little over a year and getting some stick drift though. Only downside so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller for Xbox period

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grip triggers and custom profile it has it all covered

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t pressure customers!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First controller I bought was a defect. Went to return it and had to spend 20 minutes listening to the try to sell me a ridiculous priced plan for protection which I kept informing I did not want but still continued to pressure me. I ended up getting basic two year plan so I could get back to my day. Don’t pressure people to buy things they do not want. I understand upsell but the situation was ridiculous.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Good Xbox controller with back pedal/buttons

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this controller on a sale and have not been disappointed. However be wary that these and most other controllers do get the joystick drift at some point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow... Just Wow.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this controller a lot. It matches my xbox and helps me get the best shot while playing my games. I would buy this again. I have been wanting a white xbox controller and this is it.

    I would recommend this to a friend