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Customer Ratings & Reviews

$189.73

Customer reviews

Rating 4.4 out of 5 stars with 16903 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,920 of 16,903 reviews
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Downest controller ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect control if you’re looking to customize your controller without buying from 3rd party vendors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite2 Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic feel in the hands. Good weight for me but heavy for some others. Vibration settings are customizable. Much better than it's predecessor. Controller surface is easy to clean

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this controller's versatility. You can make adjustments to knobs and add in presets with the paddles underneath. However, for almost $200 I was hoping that this controller would last longer than normal. The main issue I have with controllers is that the knobs get worn out and floppy after a few months of use. I was hoping that with the adjustment ability I would be able to lessen this. This is not the case. I will go back to the normal $60 controller when this one wears out. If you are really into customizing your controller, the paddle functions are pretty neat. In my opinion the price is far to high for what you get.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear there are issues with your new Xbox Elite Wireless Controller Series 2. Every Xbox controller comes with a 90-day limited manufacturer's warranty so if there's still a problem, please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Elite Controller Series 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels far improved compared to the previous version. Battery life is great. Wireless charger offeres great convienence and the build quality feels high end.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed a new controller and this was perfect. Feels great and the blue metallic triggers are a cool feature

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love this controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When 5 stars is not enough The controller works perfectly and operates just as it should. And the experience of the curbside pick-up went flawlessly & quicker than I am used to. Way to raise the bar El Segundo Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Better build than the original Elite controller!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth tactile buttons. Great feeling rubber grips and lighter than the original Elite controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome remote.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome remote. Heavy duty, can take whatever punishment you put it through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior to the elite series 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy the elite series 2 as my elite series 1 wasn't that old but I treated myself for my birthday and was pleasantly surprised! The first one I received was defective however customer service did amazing refunding me to buy a new one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Maddi,

      It's great to hear that you're enjoying your new Xbox Elite Wireless Controller Series 2. We're sorry that there was an issue with the first one, but overjoyed that the second is working out well for you. Thank you for sharing your experience!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers i have. Top in its class

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday Present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for my grandson birthday and it loved it so much I had to go out and buy one for myself!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 1 out of 5 stars

    Microsoft just fix these simple things for PC.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardware wise excellent controller; USB-C, great battery life; very heavy, premium feel; back buttons; adjustable triggers and sticks. Several months in and I've had no issues with buttons sticking or stick drift. However, the software side of things has been, less than stellar. First of all if you have to connect this controller to your PC via USB for any reason it simply will not connect back to bluetooth once you remove the USB connection. You have to remove the controller from your devices and re-pair it. No other controller I've used on my PC (SN30pro+ and DS4) have this issue, and Microsoft still won't address it. Second, connectivity is a big issue. Not only was I getting random drop outs at different times (seemingly always in the middle of a very important part of my game lol) but it was tanking my framerates on games like Horizon Zero Dawn and Jedi Fallen Order. As soon as I switched back to my DS4 the issues disappeared. It's a shame, this controller feels so good in the hands, but software-wise is were the experience goes down the toilet. I'm now using my SN30pro+ full-time and it's hands down the best controller for PC. Hopefully Microsoft addresses some of these issues with the V3, but I've given up waiting. Also $200 and no motion controls? C'mon man. Buy at your own risk knowing that if you avoid the hardware issues seemingly everyone seems to get, the software ain't much better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent controller. Rock solid and feels great. Would recommend it for a serious player.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Next level controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've ever used the Elite series you know it's one of the best out there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last controller you will ever buy . This thing oozes quality and the in game control is snappy and responsive . Will never play on any other controller for now on

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller but need bumpers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality controller, if you have the back bumpers already and need a replacement, this is the controller for you.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have ever used. Easy to plug and play on PC. Heavy and feels good in your hands. Ability to swap sticks and dpads.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Only Controller Worth Buying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller!! Awesome customization and compatibility! Happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Takes some getting used to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall decent feel, takes some getting used to. Great mapping and good feel in the hands. I still think the joysticks are a bit odd but I’m used to it and happy with the added triggers

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Microsoft for the win!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had scuff wick I think is a better controller problem is didn’t last more than 4 months. Stick drift was bad. Bought the elite 2 and have had no stick drift to this day so far

    I would recommend this to a friend