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Customer Ratings & Reviews

$189.73

Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 546 Showing 10,901-10,920 of 16,947 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for racing or first shooter games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    xbox one controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this controller for my pc. the quality is ok but after a while it started to develop controller drift on the right joystick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best you can get without selling your toes or your nose.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent controller but needs replacement every 12mo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this controller. I’ve had it for about 4 years, but the biggest issue is that I need to replace it at least once within each year, whether it’s due to joystick drift or bumper buttons not working properly. Luckily, I bought the warranty ($60) and I’ve been able to get it replaced without dropping almost $200 every time. Wish it was higher quality but I’ve settled for this because I simply cannot go back to a regular (paddle-less) controller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller much better than the first gen controller!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad it has met your expectations and hope you continue to enjoy using it. Have a great day!

      Best,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    High quality product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller that money can buy. Totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever made i would recommend this controller

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality Good customization and features Manual helpful and easy to understand Does not come with paddles or extra thumb sticks

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing controller has a very nice battery life and wireless charging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the first one which is great. I bought the new and it is 10 times better. Tension control thumb sticks are awesome! Smaller paddles which is great cause I used to accidentally hit the bottom ones on the series one. Not sure why some people are saying the controller is slippery, cause I don’t have issues with that. Nothing negative to say about the controller at all

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jais,

      Thank you for letting us know what a great upgrade your new Xbox Elite Wireless Controller Series 2 is. We're glad that you're enjoying its updated design and configuration features as well. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing controller which works and feel great using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love being able to adapt the paddles to what I need on different games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best build quality controller Ive ever owned. I go back to the Atari 2600 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play games on just about everything (PC, Xbox, Phone) and I am so glad I have this controller to use on all these platforms. As soon as you pick it up you know it's a great quality build. Extremely easy to switch out sticks and d-pad (takes seconds). It's also very easy to set the paddles to whatever button you want (I did it through the Xbox).

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's fantastic to hear that you consider Xbox Elite Wireless Controller Series 2 to be the perfect controller. We're glad that you're enjoying its quality feel and customization features, too. Thank you for sharing your experience; we hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Lots of profiles but unnatural paddle positon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nearly as good as the previous gen. I like how you can have more than 2 profiles (3 loaded at any time) but the controller is narrow than the previous gen one and, as such, the upper paddles require you to curve your fingers to access them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked with me in finding my product the price was good an I walked out with a new controller

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller weight of it is 10 out of 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series 2 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite Series 2 appears to have a better build quality than the Series 1 that I previously owned that the covering started to fall apart. I was also noticing gimbal drift that was very annoying. Fortunately I had purchased the Best Buy warranty. I used the purchase refund towards the Series 2 with the Best Buy warranty. So far I am very pleased with the performance.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you're enjoying the performance and sturdy construction of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your thoughts, and we hope you get a lot of use out of your Elite Series 2 controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light years better than the original Xbox elite controller.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Get one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great works great and the recharging stand is awesome

    I would recommend this to a friend