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Customer Ratings & Reviews

$189.73

Customer reviews

Rating 4.4 out of 5 stars with 16961 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 616 Showing 12,301-12,320 of 16,961 reviews
  • Rated 3 out of 5 stars

    Good but expensice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller but very expensive , not worth the price for me

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    SERIES 2 ELITE

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Outstanding controller, battery performance is out of this world. Packed with features on features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a Household of gamers. a little investment for an upgrade.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Stick drift

    Rated 1 out of 5 stars

    STICK DRIFT AFTER 1 MONTH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift after 1 month with light play. Save your money or buy a scuff controller because I am dissatisfied to a max spending this much money on a terrible product. All I can do is warn others.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok remote control just feels a bit cheaper compared to the old elite remote

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great product

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great product great controller good hold good thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome! feels professional and strong build! my only complain would be that the paddles at the bottom are place in a why that may make you pouch them in, even when you don't want too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your thoughts. We're happy to hear you're enjoying the build of the Xbox Elite Wireless Controller Series 2. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller beautiful when you're playing. Golf games give you very accurate swing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for one of my friends, & honestly he says that’s it’s amazing. He plays competitive Fortnite & the controller gives him a bigger advantage against the other players.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kevin,

      What a great friend! When looking for an improved user experience and optimized in-game control, you can do no better than your new Xbox Elite Wireless Controller Series 2. We're thrilled your friend has seen an improvement in their gameplay! We're glad it was a good investment for you. Thank you for sharing your feedback, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Not worth the money now. breaks in 25 days.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this was a good replacement for my Elite 2 I paid full price for. Just move sticks and paddle over. Problem is that the left joystick failed after only 25 days. Play about 2 hours or so every other night with friends. So this had alot less time than my scuf (that still works). I like the weight of the elite controllers. Very disappointed. Got a replacement because I am a Plus customer. otherwise I would be SOL and out $114. Microsoft quality is beginning to suck.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Wireless Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote worked great and was everything I expected. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product the pads on the back are very responsive

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    DON'T PURCHASE IF YOU'RE AVOIDING STICK DRIFT!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware. If you're like me, than you bought this "high quality" controller because you were sick of getting analog drift every year or two after buying a new controller. Do yourself a favor and don't gamble on these elite controllers thinking it will fix your issue. I purchased this 6 months ago and already have severe stick drift. I even bought what I thought was a 2-year extended warranty because I was expecting this to happen, only to find out it's just some worthless $40 Geek Squad service. Best Buy will not refund this defective product. I take care of my controllers. This controller has seen minimal use and goes right back in the case after using. I don't even play shooters or racing games or anything. I play casual, easy going RPGs that don't require you slam on the sticks and still this "Elite" controller couldn't handle it. It is pretty though. If you're looking for a $250 elite paperweight this is definitely the product for you.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good until the left trigger or paddles are unresponsive Lol

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition With A Price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this to a casual player. This is a hefty price but if you are looking into have a slightly better advantage in fps. I would highly recommend this controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curbside

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My item thatbi ordered was give to me in less than 5 min! Amazing customer service

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breaks way to easy for the price after a few months stick drift and imputs not going through any $60 controller will be better only plus is the integrated battery and weight feels more luxurious being heavier.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller but bad quality control

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller bad quality control. Definitely get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING CONTROLLER

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, back triggers literally a huge game changer for quick inputs!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller and the paddles a bit pricey but you pay for quality

    I would recommend this to a friend