Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$189.73

Customer reviews

Rating 4.4 out of 5 stars with 16961 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 618 Showing 12,341-12,360 of 16,962 reviews
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the elite controllers and now having color options make it even better!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Too expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t feel that this provides any real advantages for the money, just too expensive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for the price

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the previous elite controller. Love the new cord that comes with this one. The power cord is long and comes in handy if you sit a little distance from the Xbox.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customizable options

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You better get the extended warranty because it WILL break in a year or less. It’s easier to get one of these then a custom made controller from one of the smaller companies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller for PC

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels nice and does the job. Has good accessories included. Looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved the Game

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This core system helped me recover from loosing my main elite controller. I reused all the parts with thus saving a lot of money in the process.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 1 out of 5 stars

    Only if you want to buy one every year

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this controller unless you want to spend this much money on some crap that will last a year max. The left and right bumpers will break. I’m gentle with my controllers never dropping them and the stock controllers never broke down as much as this one. Idk what a better substitute would be. I’m buying a Wolverine chroma v2 and hoping it’s more reliable than this expensive piece of junk. Lb and rv have been a must for me and this controller fails the test In the first series AND THE SECOND SERIES. They don’t care they will sell it cause of the credibility they have. Probably won’t fix it in their third try around cause we buy it anyways

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customizable bumped depth is really nice. Everything feels great and seems to be built well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller but should have better QC

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second elite series 2 controller and had a series 1 as well. Great updates from the first edition but the first series 2 controller had a bad right trigger that was faulty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this controller and Bedt Buy was the only one who had it and for a better price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome looking controller and a great addition to give you an advantage online ad a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True gamers!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Star ⭐️ ⭐️⭐️⭐️ game app!!! I recommend to AlL REAL console gamers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller came fast and I love it. The elite 2 controller has been a huge upgrade from the previous model . Best Buy had it to my house in a couple days after ordering .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missing features

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks cool, but doesn’t have all the features of the regular elite.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller there is

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for $90 as an open box deal, and it’s so worth it. A must have if you have an xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth service

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to find what I was looking for thanks to the workers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best and worst

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the warranty. They tend to break within a few months thankfully Microsoft will replace them for up to 2 years I believe. If not get the extended warranty through Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the warranty.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the Warranty The controllers do get controller driftAnd need to be replaced when that starts happening.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Breaks easily

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice controller, but they brak so easily. Buttons stop working, stick drift, etc

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    The Last Straw

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is garbage. How can you develop a 'series 2' upgrade to an existing poorly executed premium controller and produce an even worse product?!? It is unacceptable to pay a premium for a product this unreliable. Stick drift WILL become an issue within a year of owning this product if not just outright failure of the left thumbstick. More than likely your issues will begin to occur right after the paltry 3 month warranty expires at which point you have to pay Microsoft an additional $99 for a replacement/exchange that is defective upon arrival. I paid $179 for a premium controller that I know actually penalizes me in competitive play...it costs me matches in online competitive play. At this price there should be flawless execution and performance... it's 3x the cost of a standard controller! I've been through the RROD (red ring of death) fiasco with the Xbox 360, the nightmare that is the first Elite controller and now this! Final straw Microsoft...you milked me for the last time! It doesn't matter what the specs of your box is if the interface (controller) between that technology and the user is flawed. I haven't owned a Sony product since the PS2 but I am going to purchase a PS5 this fall... Microsoft, you just lost one.

    No, I would not recommend this to a friend