Customer Ratings & Reviews
- Model:
- 4IK-00001
- SKU:
- 12507513
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
A Nice Upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is better than the original and has add on features, but you do pay a premium for the color which seems excessive.
I would recommend this to a friendPurchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to purchase the product without issue. The staff was helpful.
I would recommend this to a friendXbox wireless controller
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the wireless controllers for the system. Easy to use nice controller for the $
I would recommend this to a friendAn improvement over the last generation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They made subtle tweaks, but they’re all an improvement over the last generation. Still a much better value than the latest Scuf.
I would recommend this to a friendlove it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cool item easy to used alway going to used this product
I would recommend this to a friendElite controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller fair for the price. My second one I own and I wouldn’t go back to a regular one
I would recommend this to a friendAwesome Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent condition and it all works fine. Great purchase, thanks Best Buy
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using elite controller since the first nothing else so far so good had like 7 break the old ones hopefully these are different. The quality feels premium especially grips and triggers with 3 modes very good
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
It's great to hear that you're enjoying your new Xbox Elite Wireless Controller Series 2. Its design is inspired by fan feedback of the original Elite controller, and with durability in mind, so we hope you get a lot of use out of it. Thank you for sharing your thoughts!
Happy gaming,
Chuck
Xbox Customer Care
I want to love the controller...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited to upgrade my series 1 with the series 2. I never had a single issue with the series 1 for almost 2 years. But I'm on my 3rd series 2 controller after multiple returns and this one keeps disconnecting randomly even with a full battery. All 3 series 2's I have had in the past week also have a loose dpad. It tilts to the left, so there is "empty space" when pushing to the right. And now when I have to return it yet again, the store is now sold out. I want this controller. I just wish it would be a "$180" controller.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that there are issues with your new Xbox Elite Wireless Controller Series 2. Random disconnects can occur for multiple reasons, including competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Elite controller 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller out I like how you can change out the sticks and the trigger locks highly recommend I’m using it with the new Xbox only thing it’s missing is the share button
I would recommend this to a friendAwesome new controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Luv it..smooth and responsive...feels so much better than my old one
I would recommend this to a friendThis is the best controller i ever had it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best controller i ever had it, because everything its feel like good quality.
I would recommend this to a friendOpen box was defective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After receiving the open box product which was allegedly labeled as excellent, i really enjoyed how responsive the controller was. I quickly noticed that the internal battery no longer held a charge since the controller would immediately lose power once disconnected from a charger.
No, I would not recommend this to a friendBest controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was for my son he loves the controller. He plays a lot in leagues so we need to replace it about every 8 months.
I would recommend this to a friendElite controller 2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can never go back to the original controller the triggers are my life
I would recommend this to a friend- Pros mentioned:Customization
Just okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is great as far as customizing, but the quality control is not good. Button presses did not register correctly.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with button responsiveness on your Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. But if that's not possible, every new Xbox controller comes with a 90-day limited manufacturer's warranty. We recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck,
Xbox Customer Care
Great Product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoy the customizable features and the controller feels great in your hands. 10/10 would recommend.
I would recommend this to a friendEnhanced XBOX Controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a customizable XBOX controller with back paddles and built-in rechargeable battery. Highly recommended but I suggest to purchase when on sale (discounted) price.
I would recommend this to a friend
Better then the last edition
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Better then the last edition. This one is better and you can buy the back paddles online for pretty cheap
I would recommend this to a friendElite controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller the back tabs were confusing at first but ive gotten better with them
I would recommend this to a friend