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Customer Ratings & Reviews

$189.73

Customer reviews

Rating 4.4 out of 5 stars with 16964 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 630 Showing 12,581-12,600 of 16,964 reviews
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and easy purchase in store! Great experience at location!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller ever since I started using I never went back to normal controllers

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Overrated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overrated for the price…I wouldn’t waste my money on this controller.

    No, I would not recommend this to a friend
  • Cons mentioned:
    A button

    Rated 3 out of 5 stars

    Man I'm appalled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my A button rarely works I have to push it pretty hard for it to respond and and I didn't realize I passed my return date...

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with the A button on your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so we urge you to reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Controller if you have motor skill issues.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I have poor motor skills in a hand due to a nerve injury. The joystick tension really helps me overcorrecting, which has been an issue with controllers before.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you've found the perfect solution for you in your new Xbox Elite Wireless Controller Series 2! We've optimized the entire user interface for accessibility, and we're thrilled you've seen it give you the in-game control you were looking for. We're happy to be a part of your next-generation gaming experience! Thank you for sharing your story. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Best Buy Employee

    Rated 5 out of 5 stars

    Controller

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Not bad of a controller. Just get used to the buttons in the back and you will be all set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Gamer Moves Made Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much easier to slide cancel and get those flicks on peoples beans. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way better than original controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features on this compared to the original are night and day. Playing shooting games it makes the hugest difference I've played with this controller for about 120 hours and it's very beneficial to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a friend. I would never pay this much for a controller regardless of the extra things that come with it. Don’t think it’s worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy for true gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son, as for he had the series 1 awhile back. He loves it, says it makes his gaming easier. Good for more experienced players who are on a lot, not worth it for minimal use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're delighted that your son loves his new Xbox Elite Wireless Controller Series 2. It's great to hear that it has enhanced his gaming experience, too. Thank you for sharing your thoughts; we hope he continues to have fun using his Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the controller but I drop it once on thick carpet and it broke.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Triggers break easily!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, just get the warranty since triggers break easily!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool controller with a lot of neat features seems like a really good quality build

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for the husband and boy did he love it. Always thinking how to make him happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality was able to get in store, easy and fast line at checkout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good for Surface Pro 9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color, pairs well with the accessory pack. Have had no trouble using this with my surface pro 9

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    YOU DONT GET WHAT YOU PAY FOR!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it twice. Luckily I got the geek squad protection plan. Buttons start to Stick. Left and right stick loosen after a couple months. After a couple months some buttons become unresponsive. I love the concept and paddle placement but the overall quality is very poor. Would not recommend this product unless you purchase the geek squad protection plan. The controller didn’t even last a year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Horrible stick drift after 6 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'd expect an Elite Series 2 to be top-notch. Sadly it's just another over-priced piece of crap that won't even last 6 months. After 5 months of average use I started to notice a consistent forward drift in the left stick, and it's just gotten worse and more prevalent in the month since. So bad I can't play competitive online shooters at all anymore. Terrible waste of money. Wait until Microsoft has ironed out the kinks I guess? Or just don't buy their crap hardware anymore. So disappointing for the money. What sucks the most is otherwise it's a fantastic controller. But drift is an unforgivable deal breaker in what's supposed to be an elite, professional controller. Just saying it's elite clearly doesn't make it so. Save your hard-earned money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable but didn't last 6 months before the port messed up on me. But i was able to return it with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this open box and was in great condition. Love this controller.

    I would recommend this to a friend