Customer Ratings & Reviews
- Model:
- 4IK-00001
- SKU:
- 12507513
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.
This summary was generated by AI based on customer reviews.
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes gaming that much more effective and exciting , all the new options it has for gaming
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller!!! I picked it up with curbside and it’s a breeze.
I would recommend this to a friendEssential to gaming hands down.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best controller on the market by far. Perfect and ideal for shooters and much much more.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
It's great to hear that you consider the Xbox Elite Wireless Controller Series 2 to be essential for gaming! We're glad that it's enhanced your gaming experience in shooters, too. Thank you for sharing your thoughts; we hope you win a lot of game matches with it.
Happy gaming,
Chuck
Xbox Customer Care
have not had any issues
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the features on this controller, have not had any problems since I bought it
I would recommend this to a friendBest Controller in the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better then astros c40. would 100% recommend this over astros cheaply built C40 controller.
I would recommend this to a friendSometimes Base is best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll just stick with the regular Xbox controller. This over complicated engineering disaster has been wanting to throw it across the room like a Nintendo controller.
No, I would not recommend this to a friendGreat upgrade from the original
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade from the original comfortable to hold and great to use for long periods of gaming
I would recommend this to a friendBest Generation of the elite series
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller best version of Gen1 and Gen2 would highly recommend this product
I would recommend this to a friend- Cons mentioned:Button quality
Overpriced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced, dont think controller is worth it should just stick with regular one or upgrade to elite that comes with everything
No, I would not recommend this to a friend A big improvement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A big upgrade over the elite v1, but the tension needs to be a little more tight
I would recommend this to a friendAmazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller all magnetic and everything better than I thought
I would recommend this to a friendTop Tier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Premium. Glad to finally have one. Charging built into case.
I would recommend this to a friendBest controler
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The second gen is much better then the first gen. The triggers and response time is so much better
I would recommend this to a friendNot working properly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is not connected it startes to move on its own. The vibration doesn't work all the time. When you disconnect the usbc it act up.
No, I would not recommend this to a friendBe warned of open box items!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought this controller for the xbox as an open item, the ticket said it was in excellent condition and that means that it works and looks like new, I purchased it at a nearby Best Buy and took it home, when i opened the item it looked like a dog chewed on the controller plus several items were missing, I tought to myself that maybe i made a mistake and it was a way more than poor condition item, it was actually an item that shouldnt have been sold, on top of that the controllers serial number didn’t match the box that it came with, so someone swapped the boxes or the controller in the store and they put it on the sales floor like it was all good. Im not saying that all the open box items are messed up, im saying that a big company like Best Buy should have their employees retrained and pay close attention to what they are putting on the sales floor and don’t accept any trade-ins that are in horrible conditions.
No, I would not recommend this to a friendBest of the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my son’s favorite gift a bit pricey but worth every dollar
I would recommend this to a friend- Cons mentioned:Stick drift
Stick Drift Issue and Poor Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design defect with the "stick drift" is more than real. I've had this for less than a month, but the stick drift issue came about almost 2 weeks in. The characters move on their own and there's no way to stop it in the settings of the control. I reached out to BestBuy and they can't replace it because they don't have an adequate stock supply. (According to the customer service rep). So I guess, they have an adequate supply to sell, but not to replace defective ones? It's a poor catch-22 for such a reputable company.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello David,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. If you're unable to exchange it for a new one through Best Buy, our team at Xbox Support may be able to help. We recommend reaching out to them here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Good for px
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with pc bluetooth just remember to connect to steam settings
I would recommend this to a friendGet It!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A worthy updrage for your XBOX gaming exerience. Worth every penny!
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I do find that it would disconnect 1 out of 20 times during use
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Rocky,
We're delighted that you're loving your new Xbox Elite Wireless Controller Series 2. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. If you're still experiencing this issue, we recommend troubleshooting the problem with Xbox Support here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care