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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16976 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 729 Showing 14,561-14,580 of 16,976 reviews
  • Cons mentioned:
    A button

    Rated 2 out of 5 stars

    It’s just ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my elite 1 controller but am not completely satisfied. The a button is inconsistent but fortunately I use the paddles. Warranty is a joke so I just dealt with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great , my son loves the action /its has improved his gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX Elite Wireless Controller Series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with extra options for gaming. Makes gaming easier on my hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas. He loves all the different options. Great carrying case too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever fast acting and accurate, you will dominate with this controller

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing it’s not worth it unless you are rich and have enough money to buy one each two or three months that’s how long it usually lasts until it stops functioning properly,it’s the best controller when it works well but it just breaks too fast I hope the build quality gets better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller worth the money. Sturdy compared to other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Myuson is so happy for this remote. He is a big gamer and take pride in his products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Elite Series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time which was great, controller overall is good I was just unlucky and got a defective one. Highly recommend that you get the warranty if you can’t get that, make sure to register the controller on Microsoft’s website so that if you have issues you can send it in for repairs.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good while it lasted. Can cause corns on the fingers. Be careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, gives me so much options when I am using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Key to success

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much required for console players going against computer people.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Phil,

      Your new Xbox Elite Wireless Controller Series 2 has been designed to give our players every advantage when it comes to next-generation gaming. We're thrilled you've been enjoying the precision and in-game dexterity it hosts! We're excited to hear you think it's a must-have. We're happy you love it! Thank you for sharing your thoughts. We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality, Stick drift

    Rated 1 out of 5 stars

    Rt Thumb Stick and B button Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the controller initially but with in a few days of moderate use playing CoD; the right thumb stick would drift to the left during game play and the B button would randomly not respond to inputs

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is a bit heavy but works great and makes gaming easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for FPS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great add to my Xbox series x. Has helped me improve my cod skills.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved my gaming so much more. Button lagged a little, Xbox exchange it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller easy to use.the buttons don't get stuck and great for shooters like COD Fortnite

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Used for only one month..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this controller for only one month and it has already broken. One of the paddle buttons now makes a loud click and the up on the d- pad also makes a louder then normal click sound.. but other then that it’s a really good controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVED THEM!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 for my grandsons for Christmas. They LOVED them so... that's my review :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good cool good cool good cool nice fun I like it

    I would recommend this to a friend