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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16976 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 731 Showing 14,601-14,620 of 16,976 reviews
  • Rated 5 out of 5 stars

    Best Xbox controller ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent love it one i updated on the xbox accessories app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joy in my hand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best purchase I have ever done. It is quality equipment and I love it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are glad that you are enjoying the Xbox Elite Series 2 Controller. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Buy Shopping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and product, always happy shopping at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this one more then ther series 1 way better and feel too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series 2 elite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ive ever used nice grips on the controller.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. My son loves it and I don’t have to buy batteries everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great when playing on competitive mode.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pro controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im sure this is a great controller but it just doesn’t work for me. Feels weird in my hands and overall im much better with the basic controllers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best xbox controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, customizable, and feels durable. Great controller and works with my PC.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with your new Xbox Elite Wireless Controller Series 2! It’s great to hear that it’s working well for you. We hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Better than original

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. Love the friggers. 100x better than the new controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loved it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son as a reward for him being number 1 in school and he totally loved it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Marie,

      We're delighted that your son is loving his new Xbox Elite Wireless Controller Series 2. It sounds like a wonderful gift for him, and we hope he has a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it just an amazing thing i purchased I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes very much he says the bottoms are good and strong when he is playing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just as bad as the first one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this the day in came out in November. RB stopped working in June. My friend's RB also stopped working around that time. Controller was out of stock for a long time until today when I finally got my chance to return it. Does my Geek Squad warranty continue for the entire two years I paid for? NO, it does not. Guess I'll have to purchase a new warranty then...oh, now it's $59.99 instead of $39.99? Wonder why? Maybe because I've had to return 4 or 5 of these "elite" controllers. They're just as fragile as the normal ones this has proven not to be a good investment. Did not purchase warranty this is the last one of these for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mmm yea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "It slaps like chicken nuggets.". .

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Defective face buttons

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first controllwr was broken roght out of the box. The A face button woukd only register about half of the time. I returned and exchnaged it for tje same controller, and the one i recueved was the sw problem, except it was both the A and B face buttons. Very frustrating for a basic function to not work on a $130 controller. I would not recommend this product to anyone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Elite 2 Controller is great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elite controller went bad, so I replaced it with the series 2 and my son loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control your destiny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just here so I want get fined. fun controls easy mapping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller works well and great for easy access when gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Improvements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built. A lot better than the Elite 1. I would recommend them to everyone. I love them.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for the recommendation! We're glad that you're a fan of your new Xbox Elite Wireless Controller Series 2 and how well built it is. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft