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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16977 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 737 Showing 14,721-14,740 of 16,977 reviews
  • Rated 5 out of 5 stars

    Held off due to price. Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent investment. Get the warranty for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid controller. Nice that it is customizable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best control ever. Totally worth the purchase. Do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No doubt the best controller on the market. Don’t think twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major improvement since first generation. Great response times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for halo infinite

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for all elite gamers, ready for halo infinite

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear the experience and performance of your new Xbox Elite Wireless Controller Series 2 has earned us your recommendation! When it comes to in-game precision and dexterity, there's truly no better companion than your new interface. Its optimized features are truly next-generation! We're excited to be a part of your home setup. Thank you for sharing your feedback! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller with a lot of customizability. definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far one of the best things I have gotten for my series X!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller out there!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been playing call of duty and other games my aim has been better and I move faster.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Move Along, Nothing To See Here... NOT RECOMMEND!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    remote feels great in the hands, good sturdy build, heavy no plastic feel, grips are reasonably textured for ease friction grip styles, the negative part of this device.. plan on replacing it shortly after you purchase and use it. I've had both the older version and the newer version, with same result, the build quality of the internals seems to be lacking, issues with the triggers sticking, joy sticks drifting, and I'm not talking a little. joysticks start to feel like a grain of sand is between the joints.. this item has been identified as one of the remotes / devices now included in the broader reaching class action suit. search for the "Microsoft xbox elite wireless controller class action" for details. you want more than anything for this purchase to not be one of the ones affected by the issues, and you use it thinking yay I got one of the good ones, then few days/weeks go by, and then your stuck w/ a device unless you purchased the replacement plan... do yourself a favor. get the replacement plan and just get used to replace it and be happy, or get a different device.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    my favorite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After switching to this controller, i cant use anything else.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Steven,

      The elevated user experience hosted by your new Xbox Elite Wireless Controller Series 2 is truly unlike anything else on the market today. We're thrilled you've been enjoying your sessions with your new interface! Thank you for taking a few minutes from your day to share your thoughts with the community. We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    My son loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawless and comes with carrying case. Easy to transport and reconnect at friends

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for letting us know how much your son is loving his new Xbox Elite Wireless Controller Series 2! We're glad that it's been working well for him and that he's enjoying how portable it is, too. We hope he wins a lot of gaming matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for the xbox series-x must have for any true gamer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great feel controller and the trigger locks are the best for competive gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved over the previous generation, upgrade over the stock controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Xbox Elite 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A replacement for the original Xbox elite controller with this new updated Elite 2 controller. Enjoyed using it and this time I purchased BestBuy warranty for any joystick defect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. The grips are amazing and help with comfort and gameplay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one Elite controller series 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Love that it has extra parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I ordered. Works great. As usual, great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming controller out there. I wish PlayStation had a similar upgrade

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying the Xbox Elite Series 2 Controller.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft