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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16820 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance, battery life, and customization options of the Xbox Elite Series 2 Core Wireless Controller. Many appreciate the comfortable feel, good weight, and useful paddles. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also concerns for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 16,820 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phenomenal service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service!!! Got me what I needed and in/out of the store. Good positive attitudes from employees always enjoy going into the store! Controller is amazing, best purchase I’ve made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not understand the bad reviews of this Xbox elite controller, but to my point of view, I absolutely love it! What I love about this specific Xbox controller is that you do not need to keep adding batteries; you can simply charge the controller. Moreover, the controller has a good battery life lasting around 40 hours. Get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One suggestion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! I've used it since it came out and has been great. The customization is easy, back paddles are very convenient to use, and the grip makes sure my sweaty hands don't accidentally drop it. My ONLY suggestion is to get the 2 year geek squad coverage on it. You won't regret it. I had some bad stick drift and a bumper not register all the time when clicked. Like all things you use often, they'll get some wear on it. Best buy makes it easy with the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome look, feel, and customization

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After playing with standard controllers all my life, I thought it was time to splurge for a high quality controller, and I was not disappointed. This controller just feels so solid and well constructed. Adjusting and swapping out buttons is a breeze and the charging dock eliminates having to constantly worry about batteries. Everything fits perfectly in the case for easy transport and protection. There is extensive custization with the button mapping and different colors for the home button. It does cost a lot more than standard controllers, but it is well worth the higher price point for dedicated solo gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite Series 2 Xbox Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase at a great price for this bad to the bone controller!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Paddles are like a extra set of hands.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice. My son loves it for the games he plays. Fortnight is good with it because of the paddles he can build immediately without backing out and the other games work real well with it. The paddles are very convenient. Pricy though.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Randy,

      It's awesome to hear that your son loves his new Xbox Elite Wireless Controller Series 2. We're glad that its paddles have enhanced his gameplay experience, especially in shooters like Fortnite. Thank you for sharing his experience; we hope he wins a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote toggles are really durable butthe buttons are not get stuck really easy after a short use. Overall still satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Series 2 but I wanted the White one since it’s announcement. They also announced that the elite Series is apart of the design lab on Xbox website so you can customize the way you’d like. Like advertised, it doesn’t come with the extra accessories like the original but if you don’t use them or had paddles and thumb sticks from previous ownership, you’re set. Update the controller once you pair it and you’ll be able to change the color of the Xbox logo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller 2nd gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controllers battery has a long battery charge and I like they use a C type charging cable. This second generation Xbox elite controller is a lot better than the first generation controller because they did Add more upgrades to it to customize it to your play style

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just amazing. Well worth its cost.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is just amazing. I was skeptical to order based on cost but I would recommend it with ease after using it. The controller just feels much more premium and solid compared to the Original Elite. The customzations are better, the grips are better, the triggers are a pleasure. Even the Xbox Home button has been upgraded and is sturdy and not "Squishy". Within a few minutes of customizing I noticed an immediate different in my MW abilities. I didnt expect to notice any real difference, but it was there!!! The charging base is also a huge blessing. I was excited to see it was USB-C as it was the biggest thing I hated about the xbox controllers of past (micro USB is terrible), however the dock has made that moot anyway!! Also unlike the cable, putting it on the dock charges it without turning the xbox back on!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending the new Xbox Elite Wireless Controller Series 2! It's great to hear that it's been a good upgrade for you, and that you're a fan of its updated design. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of this controller. The rubbery grips give a better tactile feel. Slightly heavier, but not so much it feels uncomfortable. Haven’t played with adjustments just yet but the options of swapping out buttons is a definite plus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Feels great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it was well worth it. Would have gave a 5 but this is my second replacement in a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller I have ever owned!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller. Very comfortable in your hand, battery last for days and you can change the triggers thumb sticks to whatever you want.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers Microsoft has made, once you play with an elite controller you'll never be able to switch back to a non elite controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller- blue....good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah, it's a little pricey but worth it. You get to customize the button layout and assign 4 paddles for the XYAB. If you have another Elite controller, the parts can be swapped out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller. 200 well sent. Just got another one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Still the best Xbox Controller out there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and great controller. Slightly more expensive than I would like to see but I don't regret the purchase at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best controller for Xbox or PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did lots of research before purchasing and had it narrowed down to this controller and a Scuff prestige. After purchasing the elite I am very happy I went with it. The customization of the controls is great and the feel of the controller in your hand is just what I was looking for.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you're happy with the comfortable feel and customization features of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience with it; we hope you have a lot of fun playing games with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts with this controller seeing how many people had an issue with the previous model. Everything has held up well. I would give it a 5 star if it wasn't for having to adjust everything from a memu. Compared to other cheaper controllers that you can program the padels on the fly... mid game.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love it it’s better than any other controller I’ve ever owned

    I would recommend this to a friend