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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16820 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance, battery life, and customization options of the Xbox Elite Series 2 Core Wireless Controller. Many appreciate the comfortable feel, good weight, and useful paddles. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also concerns for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 16,820 reviews
  • Rated 5 out of 5 stars

    Best control

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great to play. Best parts of the controller are the grip,weight,and the ability to change the sticks to your preferred height.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Cannot go back

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Once you get this controller, you will not be able to go back to any other controller. It is heavy and feels so nice to hold. Quality is top tier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller for the Xbox, hands down!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GamerMom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller for the S system. It's a little pricey but definitely worth it. I have dropped it many times and not a scratch or dent on it. Got grips and extra buttons to customize. Definitely getting one for each of my kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade over the standard controller.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice upgrade to the standard controller. I like how grippy it is and the paddles are nice to use. The only thing I miss is not having a share button on this controller. Maybe the series 3 will have it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refurbished elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, purchased refurbished can definitely tell it’s refurbished. Not bad tho

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best that there is, undoubtedly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I know that eventually this controller will develop stick drift, there isn't a better alternative. This is hands down the BEST controller for pc and Xbox. You will not find a better one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but can be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for shooting games like call of duty. I just don't like that it starts to have issues within a year. Button will start to stick or could get stick drift. I would recommend to purchase additional insurance.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. So if you run into any issues with it, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good controller, missing accessories like the v1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller, I just hate that it doesn’t come with the case or extra buttons like the last one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgraded Xbox series 2.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Bought one when they were first available, but got stuck drift within 35 days of use. This new version is holding up very well and feels tighter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not what I expected.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had two previous Elite Series controllers. I definitely see the upgraded quality on this one against the previous version. The built in battery and the case being a charging case is also awesome. Idk if its because i've gotten use to the Series X controller or previous Elite controller but this one feels slippery. It just feels like it can fall out of my hands for some reason. I wish i knew why it felt that way. I also didnt know it didnt have the feature of quickly switching from PC to Xbox like the Series X/S controller by double tapping the sync button. I guess that new feature is something i've gotten use to. Regardless this controller is still great. The wireless charging is so convenient even with the fear of it degrading over time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Xbox elite series controllers. The paddles are incredible. They change the game, smooth, rubber feel,, love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite Controller for X Box

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the customizations that can be done. I like that it's a little heavy so I can't accidentally throw it in the air.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this, now!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Words can't express the quality of this controller. It blows any of the other wireless controllers away with its solid construction. It has metal buttons, interchangeable joysticks and D-pad. You can fully remap the controls plus you get the 4 extra trigger buttons to use if wanted which is sweet. The internal battery is a beast! I charge my controller maybe once a week now versus every day. It really lasts 50 hours+. The grips on the controller work great, plus it's the same size as the standard controllers so it feels right in your hands. Last but not least it comes with a well built, rugid carrying case that can charge the controller while it's inside. This controller is a must have for any passionate gamer! You will not be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller just expensive get Open Box

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller if you have the money to waste on it or you are truly a gamer and will benefit from the slight difference in the mods it is capable of performing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an elite 2 without all the extras. Great for replacing broken elite 2. Im not a big warranty person but i highly recommend getting the warranty. Saves you about $70 (if you buy the warranty again after turning in broken controller) and saves you the headache and stress of getting a new controller. If you start getting stick drift, button stop working, controller stops charging, battery stops holding a charge, etc, take it to bestbuy, redeem the warranty, they give you the new controller, buy the warranty on it for $50, and you are back to gaming. (Warranty is 2 years, its a new controller)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Elite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller because it’s very sturdy, and the analog sticks are robust as well. I’m glad this controller comes in multiple colors, and I do recommend it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller works great for gaming. Best controller with a great price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller works great for gaming. Best controller with a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Purchase...10/10 Definitely Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought this for me, along with several other peripheral items, and my new X Box X series, for Christmas 2025. It's been amazing! The sensitivity and ease of use is great. I most definitely would recommend and/or repurchase this controller/brand again!

    I would recommend this to a friend