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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16985 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 16,985 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this controller says he's got the best money can buy. so im very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Best controller out there for Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great! Love the adjustable to ensuon on the thumbsticks. Feels sturdy and controls are snappy. Shoulder buttons feel a bit flimsy, probably wouldn't survive landing directly on them in a fall, but that is no different than any other MS controller. Handle grips feel a bit sticky, but easy to grasp overall. Battery life is absolutely insane! Used it for 2 weeks on a full charge before it even indicated it was running low. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Will def buy again for any othrer platform i buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controler

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Love the grip and the customizing options available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller with super batter life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great controller, very comfortable, build quality is outstanding, customization is fantastic, but the most important for me - battery life is super. It is expensive - but from my point of view totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good control

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my nephew and he loves it! Says he feel like a true gamer now. Haven’t heard a complaint from him.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Better than Series 1 in every way

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the series 1 since it released years ago. For the price and time it felt like a good upgrade over standard controllers. I still have it but have since passed it down to my kids because the Series 2 is better. The build quality is better; the sticks are not as loose; the buttons are better and there are now 3 settings for the trigger pull. I appreciate the built in battery. The case also doubles as a charger so you can just set the remote in it and walk away. What I noticed immediately are less aggressive paddles compared to Series 1. The original paddles hung out too far for me and my fingers would bump them all the time. My only issue I have so far is connecting it via Bluetooth to my PC. I was able to finally get it linked, but it took too long and I have little faith regarding input lag. I have opted to use it wired to my PC.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 2 out of 5 stars

    Never in stock, experiences issues in 2-3 months.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When new, the controller works fantastically. Key phrase is WHEN NEW. This is the 3rd elite controller that I am now going to have to replace because of stick drift, sticky buttons, and the headphone jack not working. Each controller started showing these issues just a few months in. You're probably thinking "Okay no problem, I'll just pay for the Best Buy 2 year warranty, then I can get a new controller whenever I want". HAHA good luck EVER finding them in stock. THEY WON'T EVEN ORDER THEM FROM MICROSOFT FOR YOU. My controller has been a piece of garbage for a couple of months now, but can't get it replaced thanks to Best Buy's constant lack of inventory on them. I have the listing bookmarked and check daily to see if they have any in stock, and they never do. Overall I do NOT recommend this controller for any gamer. Only reason I gave two stars is the controller is very nice when its brand new out of the box. However, you will regret it when you pay this much money and are without a useable controller for months at a time, after only using the thing for a couple of months.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ryan,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything in the controller feels high quality and it looks and performs great

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Not a great controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't sell this anymore, and thank god for that. This came with stick drift.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Great feel and features, but fragile

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a controller that feels like something a pro gamer would use, this is it. Very comfortable, and has support for additional inputs and interchangeable joysticks and D-Pad. However, my LB button is already breaking within a year of use. It still responds, but I have to put additional effort into pressing it. Also, the clips/magnets on the back that hold the pedal buttons break easily. It’s great while it lasts, so hopefully Microsoft invests in sturdier materials. This is an expensive item for something that breaks down quickly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Alan,

      We're sorry there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great controller i like the feel of it and weight.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great i like the quick profile change and the weight of it. The extra paddles on the back are a nice addtion compared to only having one set on the ps controller.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    GOOD CONTROLLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller though I don't really like the Xbox controller layout. starting to get stick drift after a little over 1 year. mainly used by 10/11 yr old.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Amazing Upgrade! ... if it works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is so close to perfect! The back buttons easy to use & not obtrusive, everything feels higher quality than the normal Xbox controller, but the stick drift is ridiculous!! Stick drift has become synonymous with the Elite controllers so I was hesitant to justify the price tag, but the Elite 2 seemed to be the most user-friendly option in the “pro-controller” market. I’ve seen people say they they’ve had theirs for 2+ years without drift issues so I was hopeful to say the least. First week was a dream come true! The added functionality from the back buttons made me realize I’ve been playing at a huge disadvantage for the last couple years. I don’t think I can ever go back to playing FPS games without back buttons, the idea seems so cumbersome now. Around my 2nd week of use I started to notice some slight drift on the left stick. It was barely noticeable & easily corrected so I didn’t think much of it. Fast forward 1 more week and I notice the same thing from my right stick. Barely noticeable, but enough to make me start regretting my purchase. I’ve barely had the Elite 2 controller for a full month & the drift is only getting worse. I love the back buttons SO MUCH that I really don’t want to put it down, but if the stick drift keeps getting progressively worse at this same rate than I will only get another 2-3 weeks of use out of it. This controller does everything right when it comes to offering a premium level “pro-controller” but if the stick drift turns it into a $200 paperweight after 2 months then it’s hardly a justifiable purchase. I’m hopeful Microsoft can turn this around, the biggest talking point of the Elite 2 to-this-day is the stick drift issues. If they can resolve this, then they will arguably have the best option on the market for a premium controller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Such a great feel in the hands and super high quality. Everything you want in a good controller.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Series 2 controller is the Xbox one controller at it's best. The weight and feel of the controller is superior to the default Xbox One controller. Can't go back after using this

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Xbox Elite Controller 2 review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like tight sticks this controller is amazing it comes with tensioners but it still uses potentiometers so it is lacking in stick technology but they do feel great out of the box sometimes the Bluetooth can be a bit lacking and the bumper quality is a little lackluster but overall a great feeling controller especially if you like a heavy one.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great Xbox Elite Controller Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller to replace a previous Elite Controller that succumbed to severe stick drift and a battery that wouldn’t hold a charge. I wasn’t looking forward to paying full price for an Elite controller, so was very glad to find this one. It doesn’t come with all the bells and whistles of my previous controller but i didnt really need them since those same accessories and case from my previous controller all wotk with this one. I also wasn’t sure if i liked the white on black color scheme but it really works and this controller feels just as sold as my old one. Very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A great valentines gift for him, he loved it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is nice and the matt black bottons are everything. Loves how comfortable it is in your hand and light.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Great controller bad Bluetooth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller it self is a piece of art, confortable 110%, fully customizable, feels great to the touch. Only problem so for is the Bluetooth that keeps disconnecting randomly

    I would recommend this to a friend