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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16985 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 16,985 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller should come standard with every Xbox! Makes the regular controller feel like a toy. Grip and adjustments are great, no need for batteries or charge packs, and the case is a nice touch to conceal it and keep clean. I love it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kenny,

      It's wonderful to hear that you're loving your new Xbox Elite Wireless Controller Series 2. We're glad that you're a fan of its comfortable grip and internal rechargeable battery, too. Thanks for sharing your thoughts; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way the it’s customizable and how long the battery last my old one of the same model lasted me 7 years before it stoped working

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Controller.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to play on my pc. Had to buy a Xbox wireless receiver didn’t work with built in Bluetooth. So if using on pc you will have to buy one. But other than that, it works really good. A must buy. I have about 150 hours so far gaming, no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and durable controllers good fitment and very versatile

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Tap back

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles really well when in hand to hand combat im fps games! Which I really enjoy. The customizable bumpers in the back allow for more fluid motion and transition. All in all, it was a well invested item to my arsenal of gaming gear.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement controller, no issues yet! Satisfied with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best controller on market but is not consistent.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iv'e tried just about all the top brand controllers and the Elite Series is in my opinion the best for high level gameplay. However, The life span of these controllers are very short. I have owned about 3 of these and eventually the controller will experience a manufacturer issue. Sometimes, the LB & RB buttons will give multiple inputs or not even execute the command when pressed. The same issue was experienced on all 3 controllers and not very helpful when you send them in for service and they return to have the same problem. Microsoft really needs to fix how they make these controllers and run better test to prevent these things from constantly happening. Best controller, but will probably malfunction eventually.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I liked it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as crisp as a complete one, but it is just as serviceable as one. I haven't had connectivity issues and it feels fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    OnPoint accurate controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good little expensive but all around good product

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote, use it for both my console and PC gaming. Feels great in the hand, weight is just right.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly one of the best controllers you can get! This is my third one and I learned the hard way to get a protection plan on these contollers. The same issue has happened in the past with serious stick drift and bumper issues (not registering/double registering) developing. If you’re buying through best buy consider the geek squad coverage but also definitely look into getting it with microsoft complete from the microsoft store!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Probabaly the best thing available, but not great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a total love hate relationship with this controller. I had my Elite 1 for about two years and it worked great but eventualy the Y button failed and the stick drift was so bad that I upgraded to the elite 2. I also bought one for my 9 year old at the same time, within a few weeks my bumper started failing and stick drift was immediate, It has never not drifted, luckily I play war zone so I just adjust the dead zone and it has no affect in game. Unfortunately I didn't get a warranty with that controller so i bought a second one this time from Best Buy so I could get the warranty. Ironically the one that I got the warranty for has held up great with no problems except it also has stick drift...........

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great GAMER controller!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers I've ever used. Got a little over 20 months, and over 1000 hours worth of intense gaming before signs of stick drift. nice and hefty and feels like its a controller worth almost $200. The features like back paddles and trigger stops are a God-send, and are great for competitive and casual gaming. Worth its weight and if you play everyday or just a weekend gamer its worth it if you give it some love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t really believe this controller could be much better than the stock version that comes with the Xbox X, but I was very wrong. This thing is smoother, faster, more comfortable and fun. It is far more responsive especially in multiplayer games than the original controller. Worth the $$

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    GEN 2 Elite controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Gen 2 elite controller…GEN 1 i kept breaking the bumpers…BUT GEN 2 the buttons are definitely stronger nd the charger last longer

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller long lasting battery life buttons feel great and its a heavier controller so it feels good in ur hand

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller to pair with next generation consoles. Feels very sturdy and customizable with the logo color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite Series 2 Controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this controller twice since it was released. The accessories that come with the controller are easy to interchange and store when not utilized. I have used the paddles just about every way you can have them, but I only keep two of the paddles connected instead of all four. I would not purchase this product without adding the BestBuy protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DIY Project

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Girl, I love the controller but it has the same unfortunate problem in the last Elite Controller. I will give the first released Elite Controller props as the pealing didn’t start until 4 years into having it with HEAVY use. (Black ops 3 and 4 bb). On the second series, the rubber started to peel in a much shorter time than the first series. I’d say within 6 months to a year. Something new for me was the RB button would sometimes not read my presses during in game or a single press in a game menu would skip over multiple options versus just moving over one. It’s sad because I know these things can be fixed by the good ol’ DIY and I don’t mind taking these things apart, but at this point, they should just have parts readily available for the user to replace. Make the controller customizable from the jump to lessen the pain of having to find reliable parts or sending the controller back to probably just get a refurbished one back. Idk… Besides that, it’s really pretty and I do love the updated options that come on this model. I do see the love and hope to see these issues fixed in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Elite controller- blue....good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah, it's a little pricey but worth it. You get to customize the button layout and assign 4 paddles for the XYAB. If you have another Elite controller, the parts can be swapped out.

    I would recommend this to a friend