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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16820 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance, battery life, and customization options of the Xbox Elite Series 2 Core Wireless Controller. Many appreciate the comfortable feel, good weight, and useful paddles. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also concerns for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 16,820 reviews
  • Rated 2 out of 5 stars

    Never in stock, experiences issues in 2-3 months.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When new, the controller works fantastically. Key phrase is WHEN NEW. This is the 3rd elite controller that I am now going to have to replace because of stick drift, sticky buttons, and the headphone jack not working. Each controller started showing these issues just a few months in. You're probably thinking "Okay no problem, I'll just pay for the Best Buy 2 year warranty, then I can get a new controller whenever I want". HAHA good luck EVER finding them in stock. THEY WON'T EVEN ORDER THEM FROM MICROSOFT FOR YOU. My controller has been a piece of garbage for a couple of months now, but can't get it replaced thanks to Best Buy's constant lack of inventory on them. I have the listing bookmarked and check daily to see if they have any in stock, and they never do. Overall I do NOT recommend this controller for any gamer. Only reason I gave two stars is the controller is very nice when its brand new out of the box. However, you will regret it when you pay this much money and are without a useable controller for months at a time, after only using the thing for a couple of months.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ryan,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great controller bad Bluetooth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller it self is a piece of art, confortable 110%, fully customizable, feels great to the touch. Only problem so for is the Bluetooth that keeps disconnecting randomly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i expected! I love that it some with different left and right stick pad options and the option to change the force it takes to press the triggers down! 10/10 recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Series 1 in every way

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the series 1 since it released years ago. For the price and time it felt like a good upgrade over standard controllers. I still have it but have since passed it down to my kids because the Series 2 is better. The build quality is better; the sticks are not as loose; the buttons are better and there are now 3 settings for the trigger pull. I appreciate the built in battery. The case also doubles as a charger so you can just set the remote in it and walk away. What I noticed immediately are less aggressive paddles compared to Series 1. The original paddles hung out too far for me and my fingers would bump them all the time. My only issue I have so far is connecting it via Bluetooth to my PC. I was able to finally get it linked, but it took too long and I have little faith regarding input lag. I have opted to use it wired to my PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality, customizable Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel of this controller. The extra buttons have a bit of a learning curve, as well as setup. This controller adds plenty of customization for the hardcore gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s a great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m love this controller. One problem though, the bumpers do not last as long as the rest of the parts. Still the best in the market though!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming tool for the kids. They enjoy the controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Series 2 controller is the Xbox one controller at it's best. The weight and feel of the controller is superior to the default Xbox One controller. Can't go back after using this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for fps games

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never have to use the regular buttons. Fully mapped them to the back paddles and the two extra shoulder ones. Fits well, comfortable, battery lasts decently long. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great must have controller I’ve literally never used a better controller ever

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic controller with one down side

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the elite v1 for a little over a year before moving to the v2. Overall, the v2 is a much higher quality controller than the v1 with only one downside when compared to the v1. The v1 used a membrane style for its button mechanisms in both the joysticks and the paddles, however the v2 uses more of a clicky button style mechanism. In the v1 the signal pulses consistently, however, in the v2, sometimes the signal stops pulsing which requires me to then reset the button by pressing it again, this behavior never happened to me when i uses the v1. That said, the membrane style in the v1 controller wore out very quickly. The v2 mechanism still feels brand new even though I’ve been playing with it daily since it was released. Finally, if i had to choose between the v1 and v2, given my post above i would still pick the v2 because of the build quality and durability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid and rechargeable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly like the weight, and feel. It doesn't come with the paddles or dock but you won't miss them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t use another controller! Highly recommend to any Xbox players

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a couple of PS5 Dual Sence controllers but no matter what you do on PC, they are rarely compatible with most games. So, i had my eye on this for a while. Finally took the plunge and so glad I did! Perfectly compatible on PC. Comes with everything you need including a charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for anyone who loves options!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, remapping buttons are super easy with the Xbox Accessories app. Ultra high quality materials, buttons, and paddles. Rechargeable battery is long lasting. Price is pretty steep, but 100% worth it if you are serious about gaming

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you're enjoying how customizable your new Xbox Elite Wireless Controller Series 2 is. We're glad that you're a fan of its durable construction and internal rechargeable battery, too. Thank you for sharing your experience and we hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Best Buy Employee

    Rated 4 out of 5 stars

    Elite

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great if you already owned an elite series 2. Recommend the warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Feels great. Looks great. Customizable. Wish it came with at least 2 paddles. All in all great controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing no complaints great atmosphere. Someone always willing to help.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Not perfect, but way better than the standard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not the perfected version, but the elite offers improved comfort, functionality, and durability that comp and pro players need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Solid Controller!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paddles and customization make this a must-have controller!! The weight also feels =very good in hand.

    I would recommend this to a friend