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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16820 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance, battery life, and customization options of the Xbox Elite Series 2 Core Wireless Controller. Many appreciate the comfortable feel, good weight, and useful paddles. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also concerns for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 16,820 reviews
  • Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Love all the extra buttons on the backside. Makes playing Fortnite much easier. The only change I would make is having a mic on the controller like PlayStation does. other than that it definitely has a high end feel to it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best controller on market but is not consistent.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iv'e tried just about all the top brand controllers and the Elite Series is in my opinion the best for high level gameplay. However, The life span of these controllers are very short. I have owned about 3 of these and eventually the controller will experience a manufacturer issue. Sometimes, the LB & RB buttons will give multiple inputs or not even execute the command when pressed. The same issue was experienced on all 3 controllers and not very helpful when you send them in for service and they return to have the same problem. Microsoft really needs to fix how they make these controllers and run better test to prevent these things from constantly happening. Best controller, but will probably malfunction eventually.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality, little pricy but good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the overall feel and give of the controller, but the price was a little high, but in the end worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this controller after my regular one died. This one is great. The paddles make for quicker gameplay and the battery lasts all day easily. Plus it feels more solid than the regular ones.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    replacement controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved game play with back buttons/paddles. works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Probabaly the best thing available, but not great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a total love hate relationship with this controller. I had my Elite 1 for about two years and it worked great but eventualy the Y button failed and the stick drift was so bad that I upgraded to the elite 2. I also bought one for my 9 year old at the same time, within a few weeks my bumper started failing and stick drift was immediate, It has never not drifted, luckily I play war zone so I just adjust the dead zone and it has no affect in game. Unfortunately I didn't get a warranty with that controller so i bought a second one this time from Best Buy so I could get the warranty. Ironically the one that I got the warranty for has held up great with no problems except it also has stick drift...........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stilll use this product as this day. I especially love the back paddles. Love the costuming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it with the additional coverage

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, love the higher tension thumb sticks and paddles. Make sure you get the added coverage from Best Buy because as with any Microsoft controller, stick drift and button registration becomes an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All this remote control is really good. I use it all the time. It really lasts for 40 hours straight battery charge. You can mess with the settings of the remote control however you want it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the weight and grip on this controller. The pads come off for washing if needed and you can change the feedback on the triggers with buttons on the back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great in the hands. Battery last a long time makes gaming a lot better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item just dosnt last with heavy gaming......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing. Couldn’t be better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good. feels good in the hand. no drift. love it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this controller for the Price it’s great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Microsoft elite series controllers. I have a black one that I use. Also, this white one looks even better. It doesn’t come with the battery or the case but you really don’t need it. I love the way the stick works and it comes with all of the buttons and switches to the other one for the price you cannot go wrong with this I absolutely love the way it feels in your hand. The grip is nice the white does get dirty a little easy but it’s still looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the sticks and paddles come with this controller. It feels great in your hand.. until you start sweating then the rubber will slip a bit, obviously. Still a great controller. Definitely not worth 200, but its nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lovely

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gifted to my boyfriend? he loves it he has another onebur lost the uh sticks?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, Exchangeable buttons, paddles and sensitivity curve

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic upgrade from the Elite 1. The built in rechargeable battery is great and lasts several days of heavy use. The paddles are reconfigured and are a little smaller and I find them more responsive. The build is solid. Dont hesitate.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bob,

      We're thrilled that you're enjoying the upgrade to Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its long battery life and its updated paddle design, too. Thanks for sharing your experience; we hope you have a lot of fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Much better than older controllers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely an upgrade from standard controllers. The battery life is much better and the overall feel is better as well. Definitely worth the upgrade.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great quality. Buttons often stick and has bad stick drift. Returned two and am on my third. I personally do not like how heavy and cumbersome it is. However, the paddles are nice and the Xbox logo lights up.

    No, I would not recommend this to a friend