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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16820 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance, battery life, and customization options of the Xbox Elite Series 2 Core Wireless Controller. Many appreciate the comfortable feel, good weight, and useful paddles. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also concerns for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 16,820 reviews
  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! I like the customization of the button layout and joystick movement options. make for the best gaming experience. Good placement for paddle buttons with XL hands doesn’t feel awkward. Great Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller for both casual and comp gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of if not the best controller I’ve ever owned. The grip helps with perspiration, the paddles on the back help with gameplay, and the interchangeable thumb sticks are good for different games. I recommend this controller fully.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jose,

      It's fantastic to hear that Xbox Elite Wireless Controller Series 2 is one of the best controllers you've ever owned. We're glad that you're enjoying its comfortable grip and customization options, too. Thank you for sharing how it has enhanced your gaming; we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Better than regular model.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller so far, love the feel and the weight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very expensive but worth every penny!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller! The best quality and worth every penny. It's very expensive for a controller but once you get pass the price, its worth it, the feel is amazing and I enjoy playing games with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Elite Series 2

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the durability and material of the controller. It has a really good battery life as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s what you’d expect from an elite controller but for some reason this one doesn’t come with the variety of customization out the box. So you have to buy separately.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ok, but not great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sticky buttons, and stick drift 30 days in of owning this product, otherwise very durable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite series 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good weight to controller and feels smooth and responsive 3 didn’t modes to save for different layouts for quick switching

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an excellent controller, if feels great in the hand and the battery life is incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product! I recommend this product to everyone. You will not be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a while to write a review simply because I wanted to see how it would handle. I have had no issues with this item works awesome. Great battery, no stick drift( real gamers will know ) buttons respond immediately with no delay.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your feedback on Xbox Elite Wireless Controller Series 2. We're thrilled that it's been working so well for you. We hope you continue to have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does what it should

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller @ a fraction of the cost of the other under-button controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's consistently good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the base elite so no back paddles included, if you've used one you already know it's one of the best. The rest comes to personal preferences, I however choose this until I find something better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be a great controller but...

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is comfortable and bit heavy. Not over whelming heavy but feels substantial in the hands. The case and components are of good quality and allows for much customization. The main issue I had with the controller was the input and joy stick drifting. It feels as if there was something causing the A or B button to stick. It makes it unusable at time. Im sure if it were to be taken apart and cleaned, it would likely work fine but for a controller that retails at $180, you would hope these problems did not exist.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good controller. they are a little pricy but worth it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im loving the series 2 controller. It fits nicely in my hands. Very easy to use. Battery life is great. No issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller I’ve owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had it for about a month now and love it. I have a small collection of special edition controllers id switch between but now they’re purely for display. This Elite Series 2 feels super premium and is a solid controller. I play with only the bottom 2 paddles attached and map them for reload and weapon swapping in FPS games and hand brake or shifting in racing games. Trigger stops are awesome and i love the different D-pad and stick options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having more options to customize. I feel the price is a bit high for the value of those buttons. Battery lasts long and charges easily. The remote is well made.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good controller but has a few problems

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months the bumpers stopped working properly and the tension adjusters for the triggers broke off. Still a phenomenal controller and would recommend it to anyone who wants a premium controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part, but sorry that there are some issues with it. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so we urge you to reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and well worth the upgrade. Totally can tell the difference in controllers and gameplay.

    I would recommend this to a friend