Customer Ratings & Reviews
- Model:
- 4IK-00001
- SKU:
- 6514400
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Customization
Costomizable Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customizable controller for any gamer. Makes gaming more comfortable and reaction times better.
I would recommend this to a friend - Pros mentioned:Battery life
Works very well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller works very well, all accessories are included, the battery lasts a long time—overall, an excellent purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
Great controller!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, as described! Prefer it over a scuf!
I would recommend this to a friend Had to have for my Xbox Series S
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It matches my Xbox Series S. I already have the Xbox Elite 2 controller but use that with my Xbox Series X. Which is black like the X. Anyway I also had the first Xbox Elite controller so already have all that i need for the new one. Which just seems like its suppose to go with the Xbox Series S.
I would recommend this to a friend- Pros mentioned:Overall performance
Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves this control but make sure you invest in the insurance!!
I would recommend this to a friend - Pros mentioned:Overall performance
Best controller in the world
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller I've ever used. 4/5 because I've had to send it back TWICE because of issues. MS is pretty quick (7ish days on average from sending back to receiving your replacement) and I cannot play on other Xbox controllers anymore, and it makes the cool PS% dual sense feel like it's just lacking features. I HIGHLY recommend you buy the 2 year replacement plan from BB. For hassle free replacements.
I would recommend this to a friend - Pros mentioned:Feel, Overall performance
Xbox controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller, the feel of it is just right and quality is top notch.
I would recommend this to a friend Great controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my go to controller the way i can configure my buttons for the back buttons allows me to play however i feel comfortable.
I would recommend this to a friend- Pros mentioned:WeightCons mentioned:Button quality
Meh
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is nice and the controller has some weight to it. However, the buttons get stuck after very little time using it and it becomes very annoying. Yes, you can use the paddles as an alternative but sometimes there’s games you want to play regularly. 3 stars overall.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2, but sorry that there are issues with it. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Button quality, Stick drift
Xbox Elite v2
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it when I got my third pair the 2 before that had stick drift and a button would get stuck
I would recommend this to a friend Great controller excellent quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is great, it actually did improve my game! And as a testament to how good the grip is, I accidentally left the controller on the roof of my car. Not knowing I did I drove of went to two different places (gas station and friend’s house), to my surprise it was still there! I couldn’t help but laugh.
I would recommend this to a friend- Pros mentioned:Battery life
Excellent controller with many customizationfeatur
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I can say I really enjoy this controller. It fixed many of the minor issues with the elite 1. The controller itself is the size of the average Xbox one controller. The grips feel natural and don't get in my way. The paddels, even though I don't use them, seem like they would be comfortable for someone who uses them. The battery lasts an incredible amount of time before it needs a charge, which can be charged in the case with the attached usb-c cable. Overall, I am happy I bought the elite 2, which is worth the money.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
It's awesome to hear that you're enjoying the updated functionality and design of your new Xbox Elite Wireless Controller Series 2. We're glad that it's a comfortable fit for you, and that you're a fan of its rechargeable battery. We hope you have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:Battery life
Good controller bordering on great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Time will tell on the grips but it’s already way better than the 1rst version with the built in battery and included chargers and a good battery life. While not as precise as I like in the joysticks they are very good. Triggers are great with more adjustability than previous version. Overall I’d say much better deal than version one even though it cost more, if the grips don’t fall off that is, which they shouldn’t.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Rich,
We're thrilled that you're enjoying your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your perspective; we hope you have fun using it.
Happy gaming,
Chuck
Xbox Customer Care
Best controller ever.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller ever. I've used the series 1 and other normal controllers. These one is hands down amazing. Grip around the whole thing. Rechargeable battery that can dock inside the case with the charger coming in through the back. Adjustment tool to loosen or tighten the sticks. 1/4 pull on the triggers instead of a half pull. Whole thing feels sturdy with a nice weight to it. How many normal controllers have you purchased? 2 or 3? Could of bought this and definitely should. Stop buying crappy controllers.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Shane,
We're thrilled that you consider the Xbox Elite Wireless Controller Series 2 to be the best controller ever. It's great to hear that you're a fan of its comfortable grip, rechargeable battery, and updated configuration options, too. We hope you win a lot of gaming matches with it.
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:Customization, Feel
Crazy Cool Controller.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crazy amount of customizations. Solid feel, I have not had any issues.
I would recommend this to a friend - Pros mentioned:Overall performance
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always been a PlayStation guy but the price and stuff you get with this controller is the best
I would recommend this to a friend Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this remote one of the best so far I recommend it highly
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Button quality
Buy but check the buttons
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of issues with buttons sticking and not registering, otherwise best controller ever made
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with the buttons on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
1 star for lack of fulfilling warranty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller itself is great buy it. What’s not great is having to go to 3 different best buys just so that they can say oh the one we have is a refurbished one and looks like a dog chewed it all up. If I’m paying for a warranty I expect my closest Best Buy to have the replacement not one that’s an HOUR COMMUTE from my house!!! Pathetic!
I would recommend this to a friend - Pros mentioned:Battery life, Customization
A little expensive but worth it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hold a charge for a real long time. It’s also well made and has many options and settings you can fine tune.
I would recommend this to a friend