Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16996 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 16,996 reviews
  • Rated 5 out of 5 stars

    Don't think it's worth the price tag

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good controller but honestly we felt the standard XBOX controller was more comfortable. The elite has added trigger option on the bottom so it may be better for someone who play games which need extra triggers. We ended up using 2 or 3 times and sold it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 4 out of 5 stars

    Better than the first one

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is better than the first elite controller. Better quality and more customizable settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for small hands

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Tested with Windows PC, SteamDeck, and NVIDIA shield. Flawless connection. If you want to enable the levers you will have to buy the additional set for the paddles. This is only the controller itself. Works well with small hands, I am somewhat doubtful if this is very comfortable with large hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller with broad compatibility

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was a xmas gift so it has had limited use, but so far this controller has been excellent. Its responsive, is comfortable to use and I like the customizable features.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 3 out of 5 stars

    Elite 2

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another one with button problems. Very bad stick drift and RB issues. Best controller when it works.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Good but bad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good but these are so prone to defects got 2 one had stick drift out the box second one the whole left side of the controller was unresponsive. But other then the lick ive had controller feels good in the hands .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller on market.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, best controller on the market, I owned the previous elite and used on my PC. I now have a series x and wanted another controller to stay with that system, everything on this new controller is upgraded and just a little better then the previous model. Love that the battery pack is now integrated and come with a wireless charging cradle. Got my series 2 on Sale at Best Buy for same price I paid for my original elite despite upgrades.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Nifty controller.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have different color controllers. Other than that, it works exactly like the other elite series 2 controllers. No problems with the buttons sticking or falling off.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok it’s works really good should put on display from me to you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Okay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller, but this is my 4th one that has had stick drift. Very sturdy and everything.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Bumpers

    Rated 4 out of 5 stars

    Great controller, awful build quality.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Elite series 2 controller. The first two had issues with the bumpers (one right after the one year warranty, the second one almost at 6months). The controller itself offers great utility but for whatever reason the bumpers fail to stand the test of time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller still works no problems

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is ver durable with no problems.. best gift given to my hubby

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The controller is ammazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really buce control it feels ni e im my hands and im aply to play for days before it due and the chsrger is longer e ough i just needed to plug and play and i can contiue with no interruption

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Love it!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very solid. Love the texture. Balanced weight and long battery life

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Perfect until flawed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love using these controllers but the longevity of the sticks before stick drift kicks in is killing me. On my second controller, the first one both sticks had serious stick drift that I could not handle and my Right Bumper became useless and stopped working. My second one now after six months my right thumb stick is now having stick drift making it impossible to use. Its perfect until issues arise.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Zavala,

      We're glad that you love using your Xbox Elite Wireless Controller Series 2, but sorry that there are issues with it. The limited manufacturer's warranty for this product has been extended to one year. We recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Easy to use but doesnt last long

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate giving this a 3 but its only because i had 2 of these in 1 year. I bought one the stick locked up , easily exchanged it because of warranty and the new one locked up in less then a week. Now the plus is its easy to set up and it has multiple sticks that work well with my thumbs. But for being the Xbox brand, im disappointed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller, my son loves it and it works well for his gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly of course. Exactly what i wanted!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very durable and good quality controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love elite controllers I have had three this is one of my favorite ones they are a heavy durable controller and would recommend for the price the trigger stops are not cheaply made and I have played almost two years on my controller and they haven’t worn down

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great controller just wears out quickly.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One on the best feeling controllers I have ever owned. The weight is perfect and the additional buttons on the back are awesome! I've had this controller for about 6 months and the A button isn't registering ever hit. I would definitely get the geek squad warranty with this product if you use it often. I walked in told them the button wasn't working and they gave me a new one. Great controller just wears out quickly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Hunter,

      We're sorry that there is an issue with the A button on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft