Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 17001 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 17,001 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller thus far after a few weeks has none of the problems the other controllers have displayed. Usually these guys have bumpers that stop registering, or face buttons that get sticky but this unit has had none of that. Hopefully it continues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products works great. Very responsive and do not have any issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the most amazing experience when I came and I didn’t really know where to look for a certain remote gaming, remote for my son. Thank you so much. You guys are always always always amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great way to bring up game

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play a lot of Apex Legends and the paddles that this controller comes with are fantastic. I have two of the three settings saved through the xbox app for Apex, Battlefield, and another that I’ll find a use for eventually. The battery lasts a long time on a single charge but it also takes a very long time to charge too. So keep that in mind. It is expensive, but I think it’s worth it so far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alberto,

      Thank you for sharing how much the paddles on your new Xbox Elite Wireless Controller Series 2 are enhancing your play experience in Apex Legends. We're glad that you're a fan of its many customization features and rechargeable battery, too. We hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    V2 is nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the v1 so had to get a v2. Consistently sold out until I got lucky. Wish I could pair it with a series x… (looking at YOU Best Buy). Would like to buy more stuff from Best Buy and not get threatened about my credit card being canceled from lack of activity cause BB can’t get merchandise in stock…

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're enjoying your new Xbox Elite Wireless Controller Series 2. If you haven't been able to get a Xbox Series X yet, we're working hard to make more available. We recommend checking back with Best Buy online regularly for stock updates.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, much better than the one that came with the Xbox. One thing to notice is that at first it was behaving weirdly with my MacBook and when I connected it to the Xbox it updated and solve the MacBook issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite Controller Review

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it dependable for how hard and often I game. Controller is truly elite

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down must have controller good weight quick button reaction

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The optimized user interface and improved button functionality of your new Xbox Elite Wireless Controller Series 2 is truly unmatched in the space, and we're thrilled you have been enjoying your experience. We agree, it's a must-have! Thank you for sharing your thoughts with the community, we appreciate your feedback. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Customer service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was not functioning by any means the whole left side was dead. But that’s to Best Buy I got my money back the next day great service but hope that the open box stuff gets tested better and actually deemed fit for resell

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Core 2 series

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to find it here, all other places were sold out. Best Buy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best XBox controller

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paddles make all the difference. Huge upgrade from the original Elite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Remote

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is by far the best because it comes with components that otherwise would cost a lot more. Another benefit is that it’s it’s case charges the remote.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice but wish it lasted longer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller. A little pricey for a controller that lasts on average a year for me and my family. Not that it is bad, just for me paying that much every year kind of sucks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is good and comfortable to hold and works well on my pc and console

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite series 2 controller

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, I use it every day and it has a very high qaulity feel to it and the connection is strong and fast!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Must-have for serious Xbox gamers.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality is solid and the ability to adjust thumbstick tension and re-map buttons is a game-changer. The wireless connectivity is reliable and the battery life is impressive. Overall, it's a must-have for serious Xbox gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far a lot of the problems I see with people online is that they manhandle there controllers. If you spend 170 for a controller treat it like a Baby

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best pro controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bar none the best pro controllers on the market and all the included accessories make it a steal. The response is unreal. Excellent build quality and the battery seems to never die. Very happy with my purchase

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller - aesthetic and functional. Love the charging case. My RB sticks a bit after a year or so, but no stick drift like others have shared. Happy I bought and can never go back lol

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great controller and nice price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this store because it is great price and easy to return if case you need it, about this controller it is nice weight and fits in hands nicely. I like the position of all the buttons they are easy to reach and use.

    I would recommend this to a friend