Customer Ratings & Reviews

Fantastic controller with excellent preset options, alternate triggers and battery life. Switched from buying direct ( this is my 6th controller) to Best Buy as RB inevitably fails and Best Buy protection plan is the best.

Very solid controller with a nice weight to it. Adjustable tension in the thumbsticks is great and the charging dock inside the case was a really nice surprise. My only negatives are the lack of extra paddles being included and there not being a medium height thumbstick, the tall thumbstick is just a bit to tall for my liking.

I'm on my 4th Elite controller. The bumpers (LB/RB) always go bad so I would strongly recommend getting the protection plan. It amazes me how much we pay for these for Microsoft to cut corners. I won't bash it completely, there are some positives. The grips are improved over the series 1 controller. The additional settings are great. I love the customizable tension in the sticks. Overall they are really nice. They're one of those tools that if it breaks or you lose it you have to replace it right away. It's just unfortunate that everyone I've ever had one of the bumpers goes on it, and it's never the same one.

Great controller feels well made and durable. Would recommend

Ever since being able to afford one, I have always used these. The reason for the four-star is that I know in six-seven months I will need top use the warranty support for stick drift or a broken bumper. The reason why not three or lower, I have total rewards and BestBuy is good with replacement controllers.

Very comfortable especially if you think the regular controller is a little small but it’s not a huge difference. Enjoy the better and customizable parts. 100% recommend product protection.

Great controller last me for at least a few years if you take care of it, and love the blue touch.

Great controller, recommend for first person shooter games.

AMAZING! Had to have it. Works great, feels great.

Great controller been using it for 1-2 years and have no problems

This is my second one of these and i absolutely love it, they feel heavy and well made have had absolutely no issues with them

Best buy has always taken good care of my and my family

This controller is excellent. It feels nice in my hands. It comes with different kinds of sticks and accessories. The paddles are great and in the perfect spot for easy use. I’d recommend this controller to everyone.

The buttons give up after a year of use, buy at your own risk. Ps. The regular controller works better save your money :)

Good improvement with the battery and Bluetooth. As far as “physical” upgrades go, if your gen 1 Elite controller is still performing well, then keep using it. This is for those who need to replace their gen 1 or for those who are looking into getting an Elite controller for the first time.

It has a nice weight to it, i love that it gas a built in charging. I just wish it came with the other accessories as it is missing stuff that you need to order seperately.

First off, I love this controller. This and the Series 1 are phenomenal. Problem is I've had to return it twice and the Series 1 (6 times). First Series 2 purchased in October, problems started in January. I dealt with it until March. Returned for refund because they were backordered. Got a replacement on June 5, 2020, same problem started on June 11. Returned. Didn't buy another one. The problems I encountered are as follows. Stick Drift. After using controller, I set it down and approximately 10 seconds later, the cursor would move on it's own. This was also a problem on the Elite Series one which I had to return about 6 times over 3 years. That's ridiculous. And to think the Series 2, costing $30 more than the Series 1, has the exact same issue. A second issue I had was sticky ABXY buttons. One press might register multiple presses. This started out of the box and I was hoping for a firmware upgrade to fix the issues. If Microsoft gets their manufacturing issues sorted out, I'd purchase again. If not, I will not be buying another one. And I do not recommend It.

Amazing controller to have, very customizable and great feel

great for xbox and pc wish I would have purchased sooner

Love this controller. I’m not a hardcore gamer but nonetheless this controller is a far superior version of the one that comes with the console. Showstopper.