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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16952 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 16,952 reviews
  • Rated 5 out of 5 stars

    Damaged controller swapped out promptly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First controller I bought had a joystick that was crooked, (open box special) upon returning they quickly swapped me out for one that was not defective.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Controller

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    Best Buy Employee
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great controller and it comes with many accessories that allows any type of player to maximize their play styles. Controller feels heavy and has amazing grip.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller ever!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller gave me an advantage in games. I felt powerful destroying my enemies. They couldn’t stand a CHANCE!!! Will buy again if it breaks. Thank you elite controller.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Worth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and has a lot of functionality. Only conplait is the price. Not worth the price. Would be better buy at a cheaper price.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Ellite series 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to justify 180 dollars for a controller. But once you hold, and feel, and play on an elite series 2 controller. It will be worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Great Xbox upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great out of the box but has not withstood the kids abuse and use. Have had to had geek squad check it out twice in a short time. This Would likely last a long time with adult use. Added functions are amazing and customizable. Get the geek squad protection!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your children's Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our nephew loved his birthday gift! Not to mention, the young man that helped me at the Merrillville location was so friendly and helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    2 Month in and Bumpers are having issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. Love the feel, the customize the joysticks, the the "clickyness" of the paddles and, middle button. What im not a fan of is paying this much for a controller and already having issues. My buddy also experienced the same thing as me when you click the bumpers the controller registers it as you clicking it twice and this is very frustrating. i tried it on a couple separate games to see if it was the game and it was in fact the controller. I even tried testing it while hitting them slowly to make sure i wasn't hitting them twice myself. I am waiting for Best Buy to be in stock again so i can get my exchange and hope i just got a dud. Very unfortunate.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with the bumpers on your Xbox Elite Wireless Controller Series 2. If you're unable to exchange it at Best Buy, please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    No batteries!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller glad i dont have to use batteries anymore!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, my husband loves his controller. More speed, great design, soft touch and longer battery life. Working on other settings to be implemented. Too busy working!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    NO Xbox Elite case or Paddles BEWARE OF OPEN BOX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an xbox elite series 1 and it came with a nice charging case and extra accessories and the paddles. This was an open box item in so called "excellent condition and it doesn't have the paddles underneath or extra parts or the charging case. Very disappointing, but the controller does work and looks nice with my Xbox series S.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good pick up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these congrollers and love them. When they go on sale for this much, I grabbed another. Just in case I ever needed one. That’s how much I like this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price of admission

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it's expensive for a controller but totally worth it compared to the older elite controller. Build quality is so much better with no glued on grip pieces like the older controller, ability to customize stick tension, and durable materials. After using the elite controllers it's a serious downgrade using regular xbox controllers again.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're thrilled that you're enjoying the superior quality and enhanced customization features of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience, and we hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!!! I bought this as an open box item and have had zero problems with it!! The controller is awesome and the customer service was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great and built in battery. Must have is you play online gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Won’t get anything else

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for my gaming wish the mechanical aspect would last longer than a year but what can you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for mapping tasks on the paddles. Makes gaming extremely easier. FPS games is the best with this controller. If set up right you never have to move your thumbs off the analog sticks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yes buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great second controller for my XBox. It works very well with not problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one you can get for the Xbox series controllers

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new controller is fantastic. It has lots of extra features not available on the regular controllers and the battery life is amazing

    I would recommend this to a friend