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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 16,947 reviews
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller. I really love the customization you have with it. Making the triggers shorter is money.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but has an issue with stick drift so i had to return the first one i got

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth operations and customization for each style game/ gamer. Definitely gives the advantage to those who use it wisely.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this controller's versatility. You can make adjustments to knobs and add in presets with the paddles underneath. However, for almost $200 I was hoping that this controller would last longer than normal. The main issue I have with controllers is that the knobs get worn out and floppy after a few months of use. I was hoping that with the adjustment ability I would be able to lessen this. This is not the case. I will go back to the normal $60 controller when this one wears out. If you are really into customizing your controller, the paddle functions are pretty neat. In my opinion the price is far to high for what you get.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear there are issues with your new Xbox Elite Wireless Controller Series 2. Every Xbox controller comes with a 90-day limited manufacturer's warranty so if there's still a problem, please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hair triggers, remappable paddles, customizable joysticks, it has it all. I have not experienced any quality issues with the series 2 that plagued the series 1 elite controller. I only wish I could use it on my PS5.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tyler,

      We're thrilled to hear you are enjoying an issue-free experience with your new Xbox Elite Wireless Controller Series 2. Its customizable interface is a huge feature! And, when combined with its hosted precision and button functionality, creates the most advanced, next-generation controller available on the market today. We're happy you are enjoying your sessions with it! Thank you for sharing your feedback, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the money if your serious

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller from what my 17 year old says. Christmas gift and worth the money if you are a serious gamer.

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 4 out of 5 stars

    Functional Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great controller! However, the A button sticks/doesn't entirely work unless you press down extra hard. The bumpers in the back work flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product, Have had it for about a month now and so far it has done astoundingly. No cracks or breaks even after a few mild drops. And the back paddles and multiple profile function is fantastic with siblings.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you've had an issue-free and enjoying experience so far with your new Xbox Elite Wireless Controller Series 2! Whether it be the customizable and programmable interface it hosts, or even its durable construction and comfortable feel, we're glad you've found your new device suits your needs. Thank you for sharing your story! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Superior to the elite series 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy the elite series 2 as my elite series 1 wasn't that old but I treated myself for my birthday and was pleasantly surprised! The first one I received was defective however customer service did amazing refunding me to buy a new one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Maddi,

      It's great to hear that you're enjoying your new Xbox Elite Wireless Controller Series 2. We're sorry that there was an issue with the first one, but overjoyed that the second is working out well for you. Thank you for sharing your experience!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent per usual. This is my third one and I really enjoy it for PC play and my xbox. I do wish they would come out with an elite version with mechanical triggers.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly a “game” changer for sure. You can customize it to your liking. The paddles make it more functional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel of tbis controller felt like i was holding something really expensive. It was so eash to set up. It is the best controller out there, i will never go back.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    More worth it than I expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is pretty great, works very well and the battery lasts long enough to play for hours a day. The charger cord included is very long and all the accessories very much improve the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 1 out of 5 stars

    Microsoft just fix these simple things for PC.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardware wise excellent controller; USB-C, great battery life; very heavy, premium feel; back buttons; adjustable triggers and sticks. Several months in and I've had no issues with buttons sticking or stick drift. However, the software side of things has been, less than stellar. First of all if you have to connect this controller to your PC via USB for any reason it simply will not connect back to bluetooth once you remove the USB connection. You have to remove the controller from your devices and re-pair it. No other controller I've used on my PC (SN30pro+ and DS4) have this issue, and Microsoft still won't address it. Second, connectivity is a big issue. Not only was I getting random drop outs at different times (seemingly always in the middle of a very important part of my game lol) but it was tanking my framerates on games like Horizon Zero Dawn and Jedi Fallen Order. As soon as I switched back to my DS4 the issues disappeared. It's a shame, this controller feels so good in the hands, but software-wise is were the experience goes down the toilet. I'm now using my SN30pro+ full-time and it's hands down the best controller for PC. Hopefully Microsoft addresses some of these issues with the V3, but I've given up waiting. Also $200 and no motion controls? C'mon man. Buy at your own risk knowing that if you avoid the hardware issues seemingly everyone seems to get, the software ain't much better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller light and fast charging great color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love this controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When 5 stars is not enough The controller works perfectly and operates just as it should. And the experience of the curbside pick-up went flawlessly & quicker than I am used to. Way to raise the bar El Segundo Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a well-built controller from Microsoft that helps give you the edge for competitive gaming. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Pretty solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good looking controller, like the feel for it and gives people an edge in competitive gaming.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Fantastic controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality is definitely a key difference vs the standard controller which I've used for more than 5 years. I like the adjustable trigger locks. its pricy to say the least.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is so comfortable and it has my favorite colors so its a plus. First time having an Elite controller and I highly recommend it!

    I would recommend this to a friend