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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 16,946 reviews
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic controller for gamers who want the option to customize how they play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paddles for the win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than i expected, if you're looking for a paddled controller this is the one

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Makes gaming so much better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about spending so much on a controller and not seeing any difference in gameplay, however the control has been nothing, but responsive and the battery life is awesome. Made my life playing Monster Hunter so much easier.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jesse,

      It's great to hear that your new Xbox Elite Wireless Controller Series 2 has enhanced your gameplay experience. We're thrilled that it's made gaming easier for you, and we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    "ELITE"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing remote to have, especially with shooter games. You can make adjustments that cater to your own personal playing style.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Elite Series 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded my son's controller from the series one to the series two and I must say we have had no complaints. Best buy always has the best prices and you can't beat the geek squad warranty. Thank you Best Buy!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are thrilled to hear that you are enjoying the upgrade to the Xbox Elite Series 2 Controller. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Bumpers

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Elite 1 since launch and loved it! Only had 1 problem with the bumpers in that time. This version 2 is an improvement in every way. The construction and feel of the controller is un matched and is worth every penny of the price tag

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rosco,

      Thank you for sharing your great experience with your new Xbox Elite Wireless Controller Series 2! We're thrilled that you feel it's an improvement over its predecessor in every way, and that you're enjoying its sturdy construction and comfortable feel. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great buy. Only difference between this and regular elite is it doesn’t include paddles but I’m not a fan of so it’s okay, plus you can buy separately.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro feel, better joysticks and rubber grips. The sticks also have different attachments and can be calibrated.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Best Buy Employee

    Rated 5 out of 5 stars

    Elite for the win

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great customization for controller, if you’re replacing an older elite this is a great option to look into.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and affordable controller, im super clumsy so luckily this ones durable enough for me

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Epic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller with all Paddles needed for any gaming experience. 8-10 hours of gaming a day this is a must have product, flawless design also comes with charging kit so sleek and needed if you enjoy playing Xbox!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great. Comforatable, responsive, and easy to set up with my computer

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, came exactly as I expected it to. Although not as cheap as I thought it would be, but still. I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Drift Starting after 3 Months of Use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING CONTROLLER. Best controller I’ve ever had my hands on. But after 3 months of use, I’m starting to experience the dreadful drifting and also the little nob you click on the back of the controller has this soft material on it and that broke off without me ever even using that nob. Definitely not cool when I mainly play FPS games. If it wasn’t for the drift and nob material breaking off this is the best controller ever made. But for a controller that is $200 it shouldn’t have any of these issues to be very honest with you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best feeling controller there is. Make sure you get the accessory app to map the buttons. Only complaint is that you need the adapter for it work well wirelessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, at first I thought it was too much with all the extra buttons and controls but it gets very easy to use after playing with it for awhile!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this Xbox remote for my kids!!! I always buy all my electronics from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for my for my first series 2 grips seem better and love not having to buy the whole package deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changes gaming forever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to program the paddles is a real game changer! Love it and well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. Bought it for my 13 year old son. We didn't think he needed the one we bought for my 24 year old son which was all customizable. This one works great for an amateur gamer. We just want one that lastes

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Wendy,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are happy to hear it is working great for your son. We hope he has fun gaming with it!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft