4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16903 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 519 Showing 10,361-10,380 of 16,903 reviews
  • Rated 4 out of 5 stars

    Missing components

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this controller for a couple of months now & finally having a real opportunity to play with it, I realized that I don’t have everything that was suppose to come in the box. When trying to charge my controller I realized that I didn’t have a USB-C cable that was suppose to come included in the box. I am highly perturbed at this moment. Help!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that you're missing the USB-C cable from your Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging your controller for a new one. Otherwise, the good news is that the controller is compatible with any standard USB Type A-to-USB Type C charging cable. Best Buy has a few different options available.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels amazing, grips are way much better than the original series 1 Elite controller!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best of the best!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend! Great value, easy to use, performed better than expectations.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thanks for recommending this Xbox Elite Wireless Controller Series 2! We're glad that you're enjoying how easy it is to use and that it has enhanced your gameplay experience. Thank you for sharing your thoughts; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox elite

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is what I needed for a better gameplay. Went into the store and actually was the last one they had, thought it was returned at first but now that i play with it it’s amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Series 1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improvement over the previous version. No issues yet.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller I love the build quality and the customization it allows you to do.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're delighted that you're loving your new Xbox Elite Wireless Controller Series 2! It's great to hear that your a fan of its many customization features and sturdy construction. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best thing to happen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing to happen to me. If you play on Xbox and are good 100% worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I ever had. So comfortable and great feel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sweet

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the ultimate controller for the ultimate system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is without a doubt the best controller out for Xbox. I would rate 10stars.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Adrian,

      We're glad that you consider Xbox Elite Wireless Controller Series 2 to be the best Xbox controller around. Thank you for your kind words; we hope you have a lot of fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice upgrade over regular controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the adjustable triggers the most on this controller, super easy to clean and has definitely made an improvement in my gaming. Less reaction time on trigger engagement makes every second count, been great controller so far with no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product very good quality, I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Sereis 2 controller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming control on the market way better then the competition!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're proud of the package we've put together in your new Xbox Elite Wireless Controller Series 2, and thrilled you have found it to be a beneficial addition to your next-generation gaming setup! Thank you for taking a few minutes from your day to share your experience with the community. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    grandson

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my grandson love this controller, it makes game more fun

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    2 defective controllers back to back

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this controller but the design quality just hasn't been good as has all xbox controllers that has come out from the launch of Xbox One X/S to the current Series X/S. As a long time xbox user, you could tell right away the quality of controllers have diminished as soon as you hold one in your hand. I was really hoping the Elite Series would be different and I could justify paying the price tag. Unfortunately, I experienced similar problems as other reviews had stated not once but both times. On the original controller I purchased, the right trigger and Y button were unresponsive exactly %50 of the time. I brought it in and exchanged it for a new one. The second one seemed to be fine at first aside from the right bumper being unresponsive sometimes and the A button sticking every so often but after a month I started experiencing wireless connection issues. The middle xbox light on the controller would dim a little bit and disconnects from the xbox. Even though the controller is still powered on, the controller is completely unresponsive until the middle light is fully lit, which takes about 15-25 seconds each time. It only happened sporadically at first but now it'll keep happening unless I have the controller plugged in. Of course now it's past the return date and Microsoft stores are now non-existent so I can't go anywhere to exchange it again. I could go through the online warranty process but would likely receive another used/refurbished item in return. But at this point I don't know if I would even want another one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great ergonomics and feel! Convenient charging.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t understand why this is not part of the the console… these are so easy to use! And just like the new Astro A50 headphones, I don’t have to mount it far away, near the console, but can mount the charging station next to my gaming chair and start a game from there, or charge it more conveniently!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this controller. I use it to play bless unleashed and it has improved my game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, feels good, good grip when slaying noobs I'm COD.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    wig

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    elite for elite gamers i would buy this controller

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very nice

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, no issues so far since release date or so, weight feels great

    I would recommend this to a friend