Customer Ratings & Reviews
- Model:
- 4IK-00001
- |
- SKU:
- 6514400
Customer reviews
Rating 4.4 out of 5 stars with 16890 reviews
(16,890 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performanceCons mentioned:Button quality
Rated 1 out of 5 stars
Great feel, but defective product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this controller feels great. The D-pad, adjustable sticks and triggers and rear triggers all give it a very personalized feel. But after reading all the reviews on how good the 'mechanical' XYAB buttons feel, imagine my surprise when they feel super generic and they even get stuck. I haven't spilled or had anything on my hands...fresh out of the box a $200 controller has buttons that stick... If this is just an anomaly and I get a replacement that doesn't do this I would gladly give this 5 stars, but as it is I can't tell you how many times I have died due to this issue.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please contact Xbox Support for assistance under its manufacturer's warranty here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Weight
Rated 5 out of 5 stars
Expensive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but worth it. Solidly built. Feels heavy
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy you appreciate the solid design and build structure of your new Xbox Elite Wireless Controller Series 2! We've created your new device to be the most precise and customizable user interface on the market, and we're excited to hear you're pleased with your purchase. Thank you for sharing your feedback! We're glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
Rated 5 out of 5 stars
Great for the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box version works perfect. Great discount compared to buying new. Zero issues whatsoever and all accesories included. Only thing missing was original packaging.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome Love the weight of the controller!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First elite controller and by far the best controller I've ever had!!!
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend Rated 5 out of 5 stars
Solid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid controller all around! I would definitely recommend to everyone
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for recommending the Xbox Elite Wireless Controller Series 2! We're glad that it's been a solid performer for you and hope you get a lot of use out of it.
Happy gaming,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Awesome controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the paddles in the rear of the controller, comes in handy in apex
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 4 out of 5 stars
Wireless issues on PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good controller, but when using it for PC, the connection is unstable and would disconnect constantly. Using a wire fixes the issue but if you wanted a wireless controller this isn't it.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the money and last for a long time and material is high quality
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend - Cons mentioned:Price
Rated 5 out of 5 stars
xbox elite
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will recommend this product. However, it is very expensive.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing. Much better than the first Elite controller in many ways.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Xbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What’s not to love? Looks sleek. Works perfectly.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend Rated 5 out of 5 stars
Amazing solid feel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller and level of mods. Solid construction. I use it for pc
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Pros mentioned:Feel
Rated 5 out of 5 stars
good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works much better than a regular xbox controller, great feel
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you like the feel of it. We hope things continue to run smoothly!
Happy gaming,
Kiernan
Xbox Customer Care
- Pros mentioned:Customization
Rated 5 out of 5 stars
Great controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love this gaming controller especially the fact it can be customized
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend Rated 5 out of 5 stars
Don’t think twice. Get this controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s expensive but worth the cost. Awesome controller with interchangeable sticks. Wireless/wired I normally don’t do reviews. Doing this review for a chance to win $400 gift card.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better than the first gen. Way smoother and less likely to break.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great controller
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this controller! It’s simply the best and worth the money
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend Rated 3 out of 5 stars
Decent controller but needs replacement every 12mo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this controller. I’ve had it for about 4 years, but the biggest issue is that I need to replace it at least once within each year, whether it’s due to joystick drift or bumper buttons not working properly. Luckily, I bought the warranty ($60) and I’ve been able to get it replaced without dropping almost $200 every time. Wish it was higher quality but I’ve settled for this because I simply cannot go back to a regular (paddle-less) controller.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend- Pros mentioned:Weight
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and weighty. Grips are good. Adjustments are nice to have
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this controller as a gift for my gf and she loved it
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend








