Customer Ratings & Reviews
- Model:
- 4IK-00001
- SKU:
- 6514400
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Elite 2
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller. It is amazing! Better than the elite 1
I would recommend this to a friend - Pros mentioned:Overall performance
Great quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good controller. The quality is excellent and easy to use.
I would recommend this to a friend - Cons mentioned:Button quality
Overpriced with too many problems
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've gone through two of these controllers now with an additional 4 Series 1 Elite Controllers. Luckily I got the Geek Squad protection because I've used it on every single one of them within a year of getting the controller. My first series 2 had problems within a couple months with the A button not registering when pushed. So I exchanged it for a new one and right out of the box the new one has the same problem but even more severe. This is unacceptable for a controller that costs $180. Across both series of these the Elite Controllers I've now had a total of six and not a single one has lasted more than 6-8 months. I would absolutely not recommend wasting your money on this controller.
No, I would not recommend this to a friend Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for price point even tho it was open
I would recommend this to a friend- Pros mentioned:Overall performance
Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a gift for my son and he absolutely loves it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Annie,
We are happy to hear that your son is loving the Xbox Elite Series 2 Controller. Thank you for sharing this with us.
Happy Gaming,
Katie
Xbox Customer Care
- Pros mentioned:Overall performance
good for gamers!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was a gift for my fiancé, he is a gamer. he loves it
I would recommend this to a friend - Pros mentioned:Overall performance
Great wireless controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son is very happy with this purchase. All his friends are jealous
I would recommend this to a friend Elite2!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 of the best gaming controller hands down!!! trust me!
I would recommend this to a friend- Pros mentioned:Overall performance
Control
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son love it it was awesome amazing loved it Recomendable
I would recommend this to a friend - Pros mentioned:Overall performance
love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it make playing video games much easier for me to play
I would recommend this to a friend Great!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for about a year with heavy use, then plan on needing repairs.
I would recommend this to a friend- Cons mentioned:Button quality
Eh
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with bent input port or keyboard/headset volume up/down adapter, buttons on the bottom fell off. This review/purchase was also from a grown man that cares for his belongings, not a child who might be less careful with their property.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry there's an issue with your Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Button quality
Not recommend
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller was handed carwfully to me but when i got home, some buttons where no properly placed and not working
No, I would not recommend this to a friend - Cons mentioned:Stick drift
Not worth the discount
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vibration stopped working after 2 weeks. It really is a bummer. The grip is also loose/coming off towards the triggers on top. Best Buy says these controllers were inspected and refurbished and certified as working but they don’t work as well as they claim. I got two of these and both have some stick drift and pretty noticeable physical damage, not to mention the vibration problem. Overall pretty disappointed.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the remote good quality it just feel right
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love itand would buy warranty so worth it, would buy again
I would recommend this to a friend - Pros mentioned:Overall performance
Elite 2
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product.....................................
I would recommend this to a friend - Pros mentioned:Overall performance
Elite2
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great low price and reasonable quality of the elite controller
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller for gaming. Sleek and very responsive.
I would recommend this to a friend Good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves the grip and the color. It’s very sturdy.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for sharing this with us. We are glad your son is loving the comfortable feel and design of the Xbox Elite Wireless Controller Series 2 and its durability.
Happy Gaming,
Katie
Xbox Customer Care