Customer Ratings & Reviews

Nice Controller. It works great for my pc. Would recommend

What an amazing controller! It is fully customizable and you can switch and put the buttons that attach magnetically in any way you like. The triggers have grip as well and the remote is built with high quality materials. It is a bit heavier than other controls but its worth the money

Great for advanced gamers. Customizable to your liking.

It is better then the first Elite!? You may not think so but it is. The over all controller feels, fits and functions better then the first. Well worth the money. If you're worried about it falling apart then I recommend buying the plan with it. Used the protection plans on other items and they either give you the same item or gift card for price of item.

Wish I would’ve bought this years earlier it’s awesome

An acceptable replacwment under the warranty program just wished I would've been able to receive the exact same model and color originally purchased.

Do not buy this controller. It has extremely common issues where it will drop inputs *constantly*. I'm on my second controller and it's still doing it, this time worse than the first -- the first dropped just the A button, this one drops A and Y (and more frequently). This controller is $150 and is worse quality than any $20 controller I've ever used. The paddles on the back are an awesome idea. As is the D-pad with the diagonals. And the ability to re-map buttons. But the controller is very literally unusable for any game that requires any amount of precision. If you can't spam buttons, or need perfect timing for anything, you can't use it. I tried to exchange it and get a new one and that resulted in just getting another, more broken one. Now my return window has closed, so I'll have to send it to Microsoft for warranty. And very likely repeatedly, until I just give up. There are reports of people doing this more than 8 times and still getting unusable controllers. Learn from the mistake of myself and others, don't waste your money on this useless trash. Get any other controller and you'll be much better off.

It was a good item for my Xbox. I recommend it to anyone.

Great controller. Makes gaming so much more fun. Best controller.

When first buying this controller it was great, lasted a year and a half. When I go to exchange It with the warranty it lasted 2 months and buttons are not working correctly with no damage done to the controller. Waist of warranty money.

Love this controller. Would recommend. Paddles are life.

I bought this used controller from the Best Buy in Hillsboro, OR a few months ago and was absolutely shocked at the quality of the item(s). I know that buying Open Box items comes with significant risks, but I did NOT know that among them were risks to my health. To begin with, I would like to reiterate my awareness of the possibility that Open Box, As-Is items may be missing some things. But the absence of the vast majority of the parts that come with this item was a real surprise and letdown. The item was an Xbox Elite Series 2 controller, which comes with 2 sets of (2) paddle-style attachments for use on the rear of the controller. The unit I received had none whatsoever. This was disheartening to say the least, but I honestly don't know if I could have brought myself to pick the unit up with bare hands. Why? Because this was the single dirtiest piece of video gaming equipment I have seen in my 35 years on earth. There was a layer ... of what I can only hope is food grease.... on every surface of the unit. Smears, smudges, and flakes of an unknown white substance covered the handgrips, buttons, D-Pad, triggers... - the whole thing in other words, having become stuck in the grease that covered it. But then I put on my glasses. Upon closer inspection I became even more disgusted with my Best Buy purchase. When I looked at the grooves in the face of the controller, I saw that they were caked with an unknown, whitish/yellowish/brownish residue (which I can only assume is skin. truly revolting). It was absolutely obvious to me that this unit had not been cleaned, restored, or even looked at by anyone whatsoever. It seems to me that anyone with reasonable judgement would never accept a return of this quality (I paid around $100 for the unit by the way, of my hard-earned cash which I have precious little of, being a 35-year-old laborer with no higher education) and dare charge the price I paid for it - it would be cruel and predatory. I was so disgusted with this thing that it has been in my closet since. I no longer trust Best Buy. I had bought a membership to My Best Buy Plus the very day all of this happened. But I feel that I was swindled that day - at the very least. The unit I was given was among the most disappointing purchases I have made in my life. I felt misled, cheated, and lied to. So, unfortunately, I have not returned to Best Buy since. I would have liked to make good use of the My Best Buy Plus membership I purchased that day and was excited to enroll and make frequent use of it. But again, since that day I have not returned. Video games are an escape from the injustices of life in this day and age for me usually but buying this unsanitary and feature-bare unit brought distrust and stress into the equation for something that I usually love. To go on, I like to avoid confrontation, if possible. I learn my lessons when necessary and am not as articulate as I am in this medium when expressing frustrating problems face to face. And, on top of this, I was a bit dejected about the whole subject - it was a personal embarrassment to have been "screwed" so to speak. And I assumed that the person who had approved the sale of the bad unit worked there and might not be much help... (My wife stated about the controller: "I'm not touching that." when I showered it to her, wondering if I was overreacting. The Xbox is hers anyway and this would have been her controller.) So as far as I am concerned at this time, I was reminded of one of life's hard lessons that day - that the things (in this case Best Buy) we trust and love the most can turn their backs on you in an instant. I cannot express how disappointed I was with the item I received. Best Buy was on a short list of stores that I trusted - I was always happy to go there because I knew I would receive top quality merchandise (I've bought open-box on other occasions as well). But my experience that day voided the good regard I had for Best Buy stores. It's really unfortunate and a bit disheartening. I pray that no one else has gotten a unit like I received. It appeared to be a health hazard. Sincerely, Preston S. Disappointed customer and member of My Best Buy Plus since 2024

Can’t game without a great controller. Buy the controller and enjoy your console.

This controller has so many options, handles perfectly, adapts to your gamers needs and has it all, including a carry case for travel. Price is right and my son loves it!

Good Controller Great For Shooting Games and More ..

Perfect controller for the casual gamer that wants to upgrade their playing experience it has the smoothest thumbsticks and buttons that feel great all for a great price

great item i play everyday I like the item the controller is good

It was a gift .... he loves it!!! The perfect gift for a gamer.

Super comfortable controller that gives you a edge while gaming.

The controller feels and looks great, but can only be charged with a wire. The battery cant be removed, which means if it fails the controller is a goner.