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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16895 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 556 Showing 11,101-11,120 of 16,895 reviews
  • Rated 5 out of 5 stars

    Though It Was Too Expensive Til I Used It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Though The Product Was A Waste Of Money At First But Boy Was I Wrong. This Controller Is Made With The Gamer In Mind Its Made From Premium Materials and Overall Just Feels Like A Better Piece Of Hardware. You Can Add The Paddles To The Back Change The D Pad Change How Low You Can Press The Triggers. This Will Be Your Last Controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that you're enjoying the quality construction and comfortable feel of your Xbox Elite Wireless Controller Series 2. We're glad that you're a fan of how customizable it is, too. Thank you for sharing your thoughts; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best remote control for Xboxone system. Worth every penny

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    gman75

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller; to replace controller bought for grandson for Christmas present, The controller failed after seven months. I should have bought extended warranty. If, you buy this, get the warranty.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry there is an issue with your grandson's Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since it sounds like it's within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    quick and convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order was ready on time and the person who brought it out was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from a regular controller. The trigger selection is a game changer. And the interchangeable parts is a a big plus too. I’ve had the controller for almost a year and so far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase for Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as X-MAS gift and it was and it was hit!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      What an awesome Christmas gift. Thank you for sharing this with us. We are glad that the Xbox Elite 2 Wireless Controller was a hit.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Fantastic controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best controller I’ve ever owned, great customization options with paddles and the trigger stops along with the thumb stick extension, precise aiming and movement, highly highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great interaction, great employess, store was clean .

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfection in a controller. Slight learning curve.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Good Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controllers experience drift alot. Other than that they work great. I recommend warranties on these since the drift occurs on all of them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great team!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the item has been acting a little weird since i ordered it. but my experience with the associates at best buy with my online order was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, the paddles are shorter than the series 1, so no more accidental presses if you set it down on the couch or something. Only small problem I had, was the rubber tips on the trigger adjustments kept falling off. Never affected performance or anything like that though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the xbox remote upgrade from the controller that comes with the console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller easy to use great buy , now am ready to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well built

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built, love the adjustability of the triggers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second elite 2 controller. The first one broke in less than one year and I didn't buy the best buy warranty. This time around I did. These controller have nice features but they tend to fall apart quickly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that your new Xbox Elite Wireless Controller Series 2 is working well for you. The limited manufacturer's warranty for this product has been extended to one year so if you run into any issues, we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    New controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great the new series is totally better than the old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great to go controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slick design to fill in the interchangeable pad and analogs…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for what I paid for it. I got it for PC gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite series 2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd elite series 2 controller replacing the one i got on day 1 because the RB button started loosing responsiveness. lasted a couple years tho and has great features. Id definitely recommend. Has excellent hardware and software customizations.

    I would recommend this to a friend