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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16900 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 560 Showing 11,181-11,200 of 16,900 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller so much! Best controller ever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great remote but needs an update

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy services top notch! remote is best remote for shooters in my opinion i just wish that it removable analog to replace them like the sony dual edge.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Series2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the series 1 but still has little drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast delivery and well pleased with product and would recommend again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible quality control, unresponsive buttons

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are two main issues with this controller that I believe every single controller suffers from, just due to the design. First, unresponsive face buttons. If you're the type of person who grazes over the buttons at an angle with a lighter touch then I can guarantee you will have problems, especially with the Y and A buttons. I have yet to come across a Series 2 Elite that does not have this problem. Out of the dozen or so that I've played with literally every single one had this problem. If you're more of a masher type then you probably will not encounter this, this is an issue specifically for players with a lighter touch. I do not have this issue on the Series 1 Elite or the stock OEM controller. Second, this controller has massive dead zones, and it's a hardware issue not software. No amount of tweaking in the Accessories app will solve this problem, it's clearly hardware related. People who aren't sensitive to dead zones may not notice, but if you rely on precise analog sticks for shooters and such then this controller might drive you nuts. Also, no adjusting the tension in the analog sticks does not help. Many people are having all sorts of other problems, like faulty shoulder buttons, sticky face buttons, etc but I believe the two issues I outlined above are a result of the poor design and will plague literally every single controller, it's just that many people are button mashers or press the buttons at a 90 degree angle so they don't notice. I'm amazed more people aren't complaining about dead zones because that too is an issue I've seen on literally every single Series 2 I've touched, I guess I'm more sensitive to it than others. I absolutely do not expect Microsoft to resolve these problems. Their terrible 90 day limited warranty is a testament to how they don't stand by their own "pro" level products. Even Microsoft doesn't trust these controllers, why should you?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. I can not say enought about it

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great control. I love it. Feels different. 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and awesome controller. Love the option to set up multiple custom layouts. My go to controller for Warzone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the base controller. This one is much more sturdy and you don't have to worry as much about the analog drift which has made me replace 4 regular controllers in the past 2 years.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both left and right buttons wear out WAY too fast. Absolute must to get the 2 year warranty. Other than that, great controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best controller you can get.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller you can get for PC gaming. Love the extra d-pad and triggers, and sticks. All in a very nice carry case. Pricey but often on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a broken controller - great choice.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    New series, same problems

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this against my better judgment after being burned by a series 1 controller and two warranty replacements thereof a few years ago. The right thumb stick on this unit was abnormally loose straight out of the box, and, after some test driving and adjustment, I found that the unit has major stick drift that cannot be adjusted out. While there's a good chance a replacement unit will give me better luck, I strongly suspect that the series 2 suffers from the same potentiometer defect that series 1 did and thus any replacement I get will eventually start drifting, too. I'll be returning this and looking into other controller options.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome controller..a little pricey but I like it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best controller yet,.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome controller, the best one yet, seems durable so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great . Easy to use. There are lots of features on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome. I will recommend this to a friend

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming controller for xbox a bit pricey but worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance but wears out quickly. This is our second controller like this and it only lasts about a year. However, it performs much better than the standard controller. I would recommend this product but I would also recommend purchasing the extended warranty with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller if you can spend 100$ or more

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my punisher pc setup perfect. Love the grips for my palms and I’m glad it doesn’t have triggers on the back. You can add them if you choose the thumb sticks are nice. I don’t notice sweaty hands using this either

    I would recommend this to a friend