4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16903 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 564 Showing 11,261-11,280 of 16,903 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    If you wanna play competitive this your controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a really good experience with this controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can aim. Always

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jump and Still aim. I can slide and still aim. I can reload and still aim. I guess I don’t need To aim if I’m reloading, but I can

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still has some drift…

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift to somebody & somehow the controller still had a small drift. Something I didn’t expect with such expensive controller. Past the return date so nothing I could’ve done anyways

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite S2

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Xbox one Elite Series 2 controllers so much.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My 2nd faulty controller

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original purchase was May 15, 2020. This will be my second time returning a controller in 2 years. This one I received after using my replacement warranty July 17, 2021. I purchased a 2 year warranty each time. It’s very upsetting because every time I have to return this faulty product I also have to purchase a warranty that’s going to cost me about $59 which is ridiculous. Each time it's issues with the controls. The first time, it kept drifting during gameplay. Now with this remote it's the left thumbstick that won't respond pressing up and if it does respond, it's very delayed. This is a $180 controller. I've never had to return a $60 controller. I keep giving them more money because I know I'll need a replacement. I would not recommend this unless you want to get stuck in a loop of continuous replacements and warranty purchases of $59 which is the cost of a regular controller which will last you years. It’s definitely not a one-time purchase item. I am very disappointed by this product because when it was working, it was great but it has less than a years use. It's just not made well--at least the ones I keep getting. Maybe it's just Best Buys stock, I don't know. But this is it. Last return, no more warranty purchases for me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Get the warranty.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller but like all controllers they end up drifting and sticking buttons. I purchased the warranty and have exchanged for replacements without issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The turtle beach of controllers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing for the 2 months it works, past that is becomes horrible short battery life followed by the controller breaking almost 4 months in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overpriced but it is what it is.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent improvement from yhe previously elite controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box Excitement

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am moving on up in the gaming sector that is. I have not a clue what I’m doing gaming wise however I am very content giving myself the best opportunities to succeed or and find ease in learning new skills with sharp curves and decades beyond my current entry into gaming. I’m excited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest wireless controller ever!! Forget the price and just buy it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this for my son and he absolutely loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ergonomics and functionality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade coning fron the og xbox one controller. Familiar feel but a solid upgrade. Needed the ability to tighten the joysticks. And this delivers. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Alpha Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than any other controller I’ve used in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Try it

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, it's better than it's predecessor. Although I do like the grip of the first Elite controller better. I've gotten used to this grip, too the grip has not had any bubbling or warping because of heat. I do tend to lose connection to my Xbox every once in awhile.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2. If you continue to experience connection issues, our team at Xbox Support may be able to help. We recommend troubleshooting the problem with them here: https://support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the series 1, figure I upgrade. Cant complain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eh

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would’ve gave it a 5 star but the controller is a little stiff and some buttons you gotta push hard to work. Other than that it’s a great controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feel and build

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent build quality, though some may experience quicker than usual LB or RB button malfunction, as I did. After opening it up and spraying some BW100 all is well

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Face buttons are unreliable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great controller with inconsistent front buttons. if your buttons dont always register take it back and get a replacement.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller i have spent my money on hands down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller can’t complain about it really nice color to it

    I would recommend this to a friend