4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16903 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 567 Showing 11,321-11,340 of 16,903 reviews
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an owner of the first Elite, this one is better so far, in every way. I do however, prefer the old way of swapping batteries, vs the built in battery in the long run, fearing not being able to change batteries. Other than that, it's excellent. I have so far, had none of the issues mentioned in other reviews. Excellent controller!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Glenn,

      Thank you for sharing how much you're loving your new Xbox Elite Wireless Controller Series 2! The internal rechargeable battery is designed to hold its full charge for over 2 years with minimal degradation, however we encourage anyone who experience issues with it to contact Xbox Support.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Xbox controller!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller ! I replaced the elite 1 with this !

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    NOT BAD AT ALL....but...

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller isn't bad... loved the battery bank and charger, just didnt like the feel of the buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feel and build quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and feels good in the hands. Its nice having interchangeable thumb sticks and d-pad also. Huge improvement over the regular xbox controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controllers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected! Managed to snag 2 on sale which was great for my wallet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great except...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite 2 controller is an amazing product except for the fact that the right joystick had drift in it the 2nd day I used it. If you're unfamiliar with the term "drift", when referring to a controller, it means "a joystick that inputs movement even when you're not touching it".

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with thumbstick drift on your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please reach out to Xbox Support for assistance under the controller's 90-day limited manufacturer's warranty here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an awesome gift. My Nephew enjoyed it alot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Xbox one controller that you can get!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C0ntroller is comfortable when using definitely enjoy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this controller! Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one controller

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a controller not much to say when one breaks and the warranty is gone you gotta get another one or you can't play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME CONTROLLER

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, very comfortable and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great but expensive controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Excellent quality with lots of options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control is the best you can buy but if you do play a lot it will only last just under a year before control drifts and everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Everything works as advertised. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller overall, feels great while using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for a couple months and it is absolutely the best controller I’ve had especially with the removable parts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this gamepad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. A little expensive but I think worth it. Recently got into gaming on my PC. Might buy an Xbox someday, if I do, I can use it with that, too. Comes in a case and has a wireless charger, and a selection of button types if you don't like the standard ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ITS IN THE NAME

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TAKES GAMING TO THE NEXT LEVEL WITH ABILITY TO MACRO AND TOGGLE BETWEEN CONTROLLER SETTINGS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing controller, Quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always happy with these controllers, sturdy, sleek and amazing map controls. worth the buy if you play games where you claw the controller, and barley ending up saving your friend from a revive or just trying to stay alive. my girl got this for me and couldnt be happier

    I would recommend this to a friend