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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16903 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 569 Showing 11,361-11,380 of 16,903 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son for Christmas he absolutely loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson really loves this controller. It's great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice premium controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice hand feel, reserve side buttons a nice touch. Feels good in hand even after a couple hours of sweaty palms. Comes with extras like a charger, but not really needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty great for what it’s Worth!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you had the First Version, Definitely get this One!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, great upgrade from the first elite Controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Red elite series 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the elite series 2 controllers. The only thing I don’t like is that it doesn’t come with the accessories pack anymore. You have to purchase that separately.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. A little expensive. Works as it should.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Defective upon arrival...twice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Either my luck is bad, or the quality control of these controls are just plain awful. First purchased the controller at Best Buy Online, shipped to home (in record time), and as soon as I started using it, buttons would not register and would stick when pressing. Back to Best Buy for a refund because well...the stock just doesn't exist! Fast forward, Microsoft Store Online had the controller for sale. Hoped for better luck directly through them. WRONG! Same issue, buttons not registering, and sticking. Tried to go through Microsoft for an exchange but... Microsoft doesn't do exchanges, no instead they expect you to send the controller to them, they "repair" it an send it back to you, 10 to 15 days! A brand new, not even a day old controller has to be sent back for additional repairs. Do they perform RMA's and send a replacement while you send yours back...no they don't. If it was say 3 months of use I can justify that, but not straight out of the packaging and it's defective. The person running that whole show should be fired for backing up such ignorant policies. Be warned, this controller has seen many issues since launch, Microsoft chooses to ignore it, their customer support is by far the worst in the world (put on hold 4 times then hung up, wrong case numbers given, no e-mail correspondence). The only saving grace is Best Buy's exceptional return policy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great update to the XB1 Elite!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality controller. Feels great and responds well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this. Great price and works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game controllers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our Grandson. He seems to think it is great! Just what he wanted and says it’s so much easier and more maneuverable than his old controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connection issues, stick and buttons false presses

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to love this controller but can’t. I had to sell it. I had issues with 2 controllers so far. Never had any issues with gen 1. Gen 2 issues: - Random disconnects - Double press on buttons I would still recommend it since it’s a great upgrade form the original controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice controller, but better off buying new.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice controller, however you should definitely get this new with the warranty. I got one used, but after reading about some complaints of issues after a few months I decided to get a new one instead. It really helps, but takes getting used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller beware of bumpers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller out there for competitive gamers. You have to buy the protection plan because your RB button will be having an input delay or even no input response at all. So if you're okay with replacing the controller so often then this is for you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for competitive gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for all kinds of gameplay simple as that!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    better than scuf

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller you can buy. Being built out of metal gives a nice weight and feel that I prefer over any scuf or standard controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent remote I love the buttons on the bottom or the paddles. That’s what you wanna call them makes it easier. You don’t have to let go stick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am barely going to use this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the pieces being held magnetically and the Bluetooth capability. The option of easily switching between devices (PC to Xbox vice versa) with the push of the same button twice is something that I never thought I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids say it’s best controller they’ve used, expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Makes me a god amongst peasants.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pulling 1 v 6 plays while keepin it G real ya feel

    I would recommend this to a friend