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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16904 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 575 Showing 11,481-11,500 of 16,904 reviews
  • Rated 5 out of 5 stars

    Looks brand new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt come in original box but it cane with everything included in the original package. Works great. Love the fact everything is adjustable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a huge upgrade from the stock control. Especially for fps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandchildren approved

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandchildren enjoy the faster responsiveness of this series. They seem quite impressed. For me? Way overpriced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is what it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller for FPS games. Not that much use for anything else. Not really worth the hype for the price but does add some nice features like profiles and the RGBW home button.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one for my son loved it so much I got one for myself. The adjustable thumbstick tension is amazing overall perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great makes playing games more emersive with haptic feedback

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a year or so.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really an amazing controller... for the first year or so. The combination of the balanced weight, texturized grip, and upgraded button placements, with traditional xbox shape and feel, truly makes this a great investment for mid to high end gaming, or just to bump up your game play. This was my first upgrade from a normal controller and can never go back. The sad part, is this is my 3rd controller. After about a year or so, some of the buttons stop working, thus making it useless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about it is near perfect, except the lower-right paddle slot; When the paddle is seated as best as possible, there is a generous amount of play.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Stick drift

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes out of the box with stick drift, albeit can be fixed by setting a .1 dead zone. No other controller I’ve had needs this high a dead zone to work in fps games brand new. Controller is great for rpg’s, but get another option if you mainly play fps. Other than stick drift, the build quality is excellent. Back buttons are perfect. Customization options are 2nd to none. The drift was just a dealbreaker for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My Third Defective Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd defective controller. My first one lasted 5 months and the right trigger started grinding and not pressing correctly, I had that one sent to microsoft since I purchased my first one through them, and am waiting for it to be fixed. I just bought another one through best buy, and when I recieved it in the mail, the controller sounded like it had broken bits of plastic inside moving around, So today it was exchanged but they only had red, so I had to pay 11+ dollars extra for the difference just to get an exchange. Geek squad checked the new controller to confirm it was a good one without problems. When I tried it at home the joysticks sound like there is sticky residue inside them, and when I press down on the joysticks and rotate them, they get stopped in rotation by some internal defect that doesn't allow them to rotate as they should, and when I use the left one and aim to the bottom left side and try to click in, it simply will not press in. These controllers are plagued with defects right out of the box, with zero quality control what so ever, and even geek squad missed this defect and said it was a good controller. I will be returning this product plus the 2 year extended warranty I bought for it, which is needed for these controllers because they WILL break eventually if not already defective right out of the box. $130 for the white one, $140 for the colored ones. an xbox series s is 250$ This controller is half the cost of a CONSOLE, yet has the worst quality control I have ever seen at 37 years old, and gaming since I was a kid. If you get a defective controller, don't let Microsoft get away with it, return it immediatly. It is the only way Microsoft will learn that all these returns will push Microsoft to want better quality control.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best controller I’ve used. Easy to set up and customize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. I’ve been playing Xbox for a long time and this controller has improved my gaming experience. I love how customizable it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was actually really looking forward to this controller and was fairly disappointed. One of the analog sticks became drifty within a week and the back paddles are very small. Overall the controller looks great and has many options for variability.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Susie,

      We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller for the cost. Especially if caught in sale. Recommend ordering from third party for additional button, thumb stick, and paddles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great and Microsoft is currently making it more repairable so if you get it, you’ll have it for a long time. but I would look out for elite series 3 soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully some internal improvements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement for another elite series 2 that bumper buttons wire out on. Hopefully internal component quality is better. Had better luck with the original elite controllers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller out there. I use it for PC games. It's expensive, but you're not going to find anything better.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Solid remote. Not perfect but solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Near flawless control but had a small stick drift that persists today. Button layout is hard to get used to but is a somewhat quick learning curve if you’re going one button at a time

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry there's an issue with the thumbstick on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Versatile

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing controller. Paddles are great for any FPS game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed in the United States on November 4, 2019 I honestly cannot find a single flaw on this controller. I’m also not quite sure how Microsoft or anyone else could top this. It is pure perfection in your hands. The price is absolutely worth it in my opinion.

    I would recommend this to a friend