Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16907 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 603 Showing 12,041-12,060 of 16,907 reviews
  • Rated 5 out of 5 stars

    Still the best controller for xbox

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had issues with these, this is my second one and would recommend to anyone especially if u need separate settings for different games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy of use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, and Windows PCs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite 2 controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was way more vibrant in person versus online, and I love the buttons, they look pretty cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome Blue baby

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color way is the best because I love blue and the chrome blue back is sweet I couldn’t ask for better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Guy Microsoft

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good alternative if you already have the charging dock! One star knocked off because of the bumpers quality issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller iv ever had

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this about 3 weeks ago and it feels alot better than my og elite controller i like the usb-c and integratedbattery and the new ways you can customize the button layout and everything alot better and more in depth that the old elite controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing that the Xbox Elite Wireless Controller Series 2 is the best controller you've ever had! We're glad that you're a fan of its internal rechargeable battery and new customization features as well. We hope you win a lot of game matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Complete Upgrade From First Elite Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Series 2 Controller is a complete upgrade from the previous Series 1 and also provides a built in battery which is recharchable with a provided charging pad. 5/5 Stars. 2 Thumbs Up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product quality is consistently outstanding, exceeding my expectations every time.”

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Terrible stick drifting issues.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the controller works as intended, it is fantastic. I am on my third controller now; the first Microsoft was replaced due to losing connection randomly, the second I replaced due to stick drift. Now on my third, just outside of warranty, the controller has again developed terrible stick drift on the left stick rendering the controller useless. The stick drift is so bad you can not navigate menus!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great All Around Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller for playing any game all day long. The interchangeable thumbstick and paddle shapes allows you to customize the controller any way you like. A must have for shooter games. Also come with a great carrying case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome! Took me a few days to get used to the added levers and mapped buttons, but it has helped my gameplay.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good Hardware, SERIOUSLY FLAWED software.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware is good. But the Software needs SERIOUS work... Connecting to this controller is a nightmare if you expect it to work seamlessly between different connection types. If you have paired the controller with Windows, it's fine. But if you need to configure the buttons using the Windows App, you need to connect it with USB. And doing so, pretty much deletes the wireless connection. you will have to delete the controller from your Bluetooth Devices, and then re-pair EVERY SINGLE FREAKING TIME you do this. Seriously flawed.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for sharing your feedback on your Xbox Elite Wireless Controller Series 2. One workaround for keeping your configuration settings when going wireless is to get a Xbox Wireless Adapter for Windows 10, which will allow you to have a wireless connection on your Windows 10 PC without the need for Bluetooth. Please go here for more information: https://www.bestbuy.com/site/microsoft-xbox-wireless-adapter-for-windows-10-black/6253924.p?skuId=6253924

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weight on the controller was great and while it worked it was really njce, however the controller broke after a few months of having it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    My review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap parts used and over priced bumpers break Everytime no matter what and can't even be replaced easily analogs always get drift eventually to a point where you have to replace just simply not worth it I've had at least 6 of them so lesson learned hard

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great but…

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it expect it came and the left side back grip is sticky..! And I tried cleaning it but it’s like it wasn’t coated properly..!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and efficient

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and fast shipping it showed up 2 days earlier then what was said it was going to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, I would definitely refer this store to more people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting with protection plan!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This crib roller is super customizable.Worth getting the warranty if you are a gamer. I exchanged worn out controller. After taking advantage of the customer care program. Great service Best Buy provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for all games!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the toggles on the back, it frees up your thumbs for all movement. Great for FPS games, but also find it useful for Elder Scrolls Online, Smite, etc... Highly recommend for all gamers, don’t have to be a pro to use this controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Seau,

      Thank you for sharing how much your new Xbox Elite Wireless Controller Series 2 has improved your gaming. We're thrilled that it's been useful for first-person shooters and roleplaying games in particular and we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller does exactly what it’s suppose to do. Extra triggers on the back are great for fps shooters.

    I would recommend this to a friend