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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 649 Showing 12,961-12,980 of 16,930 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, no issues easy to use. Likee the charger that came with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100/100

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service, pricing, and simplicity of best but shopping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are into gaming you now the importance of having to be able to do press multiple buttons at the same time. It took me a little while to get used to but overall great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enfless control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Did not last.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left and right buttons only work occasionally now. Disconnects frequently from the Xbox during gameplay. I purchased this item a year ago and I have nursed this through till now. Now not usable at all. I was hoping that it would last since I paid so much for it. I have some cheap wireless controllers that came with my Xbox one s that work better than this.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    A must have for a gamer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must have for a serious gamer, love all the different button mappings you can do and customize your triggers and thumb sticks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next level gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ready to up your gaming skills, this is the purchase you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greats

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, uses it for my PC and Xbox. I love the ability to configure how I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox controller hands down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for FPS games, love that the trigger sensitivity can be adjusted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming controller on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for the ultimate xbox controller, this is it. So many improvements over the last model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we needed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No issues. Very pleased. Good value for price.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Mechanical issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problems the problems from stick issues to button breaking I'm mad its just 6 months of use

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there is an issue with the buttons on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Only flaw is that this is the third one I've had to get because of stick drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better then there first series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this improved series 2 controller better than its predecessor. it is more reactive it has fewer glitches and the charging is going through the case so it has a lesser chance to break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent build and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series 2 is a much needed upgrade over the original. This controller feels sturdier than its predecessor. I wish it had a removable battery but that is the only detractor for me.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing controller definitely recommend, keys work flawlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had purchase the scuf controller but i loose wireless signal often so i decided to go back to elite controller

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 2 out of 5 stars

    5 stars if they didn’t break so easily

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aren’t durable like they use to be. The left and right bumpers (LB &RB) fails after a few months. It’s great when it works though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a present for my grandson and he loves this controller. It has excellent game, easy to handle, easy to use, and easy to charge. Overall excellent buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly nice controller!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleasantly surprised by how nice this controller is. Really like the multiple customization options. The carry case and rechargeable battery is an additional benefit.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you're enjoying your Xbox Elite Wireless Controller Series 2. We're glad that you're a fan of how its customization features can enhance your gaming. Thank you for sharing your experience and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft