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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 652 Showing 13,021-13,040 of 16,930 reviews
  • Rated 5 out of 5 stars

    Sick!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much and easy to use play if you have call of duty games I would recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controller changed up my game while on Xbox Xbox elite controller is built different

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always find everything we need in electronics and is a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I must buy for your game system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a PlayStation, you should come here to buy this controller. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Con

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. The box was excellent condition & quality

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    “B” button broke in 10 days - disappointing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: battery built in. upgrade to rubber design to prevent peeling (we will see), hair trigger manual instead of on console settings, all black (preference), slightly longer cord, new cord connection it’s slightly bigger than previous model, Cons: button haptics are not as crisp, button stuck within 10 days, internal battery makes it heavier as it’s not removable, all black with no accents (green & silver) which was on previous model (personal preference), does not come with two long stick options just one, doesn’t last long, 10 days old and it broke, have to use my original elite from years ago which feels so much better, lighter and responsive in hand. Unfortunately they totally stopped making the elite a couple months back. Will be getting a replacement soon and will report back periodically with updates. Hopefully with an upgrade to the star count.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with the B button on your new Xbox Elite Wireless Controller Series 2. If it's no longer within Best Buy's exchange period, we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Works Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, no problems so far. Much more capability then the standard xBox controller. Feels more sturdy and comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! I havnt had any issues yet. Get this on an open box deal and its a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to remap the buttons and configurations for different games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited about this purchase this mad my sons very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great, lots of customization options, and the charging station is nice too. The $180 price tag is a little tough, but it’s worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite 1 > Elite 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works great and is durable, it just doesn't feel as good as the Elite 1 and i can't figure out why.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfy Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best premium priced controller you can buy. It was so good, Sony made one of their own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee was fast, friendly, and helpful. She deserves a raise ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller to use for Xbox. Good premium feel. Great to use in all games.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap trash

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd give it 0 stars if I could. The button that is used to sync it to the Xbox devices is broken so I can't sync it to any other devices now and it's stuck synced to my PC. I haven't even owned it for a year yet. It's a real shame I liked the paddles on the bottom of the controller but can't see spending another 170$ for another one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Xbox elites series 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive !! But still, thanks for the innovation Microsoft !! Waiting for series 3

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great controller but peels off fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but get the guarantee they start peeling off after a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent replacement for the Gen 1 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2nd Gen Xbox elite is a big step up from the first gen. Better grips, better triggers, adjustable joystick feedback... Just way better overall. Very pleased with it so far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear how pleased you are with your new Xbox Elite Wireless Controller Series 2. We're glad that you're a fan of its comfortable grip and improved customization features. Thank you for sharing your thoughts, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Quality instantly seen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my nephew. He goes through controllers frequently, so I hope this one lasts longer.

    I would recommend this to a friend