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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16940 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 707 Showing 14,121-14,140 of 16,940 reviews
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Cant recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I read people controllers were drifting in reviews I figured maybe they were just hard on the controllers or sat on them or something but I've had mine less then a week and used it 3 times at maybe 30 mins each time and placed it in case each time and while going to bathroom with controller on countertop I noticed menus scrolling left rapidly. I returned it today and bought 2 controllers and mamba edition nba2k21 for less then controller alone. Sad thing is controller feels great.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    NOT THE BEST OPTION

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome feel and customizability. Prone to stick drift and LB/RB issues over time.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking a few minutes to share your experience with us. We're happy to hear you are enjoying the comfortable feel and customizable interface of your new Xbox Elite Wireless Controller Series 2. Luckily, the manufacturer's warranty has been extended for one year on this model. For other troubleshooting guidance, we recommend the following link: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Great for gaming and wireless is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this controller for my husband Christmas gift and he really enjoys it. It has great features on it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mellie,

      Thanks for sharing your experience. We are happy to hear your husband is enjoying the Xbox Elite Wireless Controller Series 2. Wishing him happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like about this is you can adjust the trigger button

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox Elite Series 2 - Open Box Scam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the elite controller as an open box item in “excellent” condition. Upon opening the box, the first thing I noticed was how filthy the controller was. There was dirt and skin particles on the triggers and in the grooves of the controller. This controller had been well used prior to being resold by Best Buy. Not only was it disgusting, but the right bumper was broken. I took it back to the counter and asked for another open box they had. Upon opening the box, the same story. A dirty controller, but this time the left trigger was broken. I again returned the item, and was told by the store clerk: “Yeah, don’t ever buy open box items from Best Buy, especially controllers. There’s a reason they were returned”. So, Best Buy is knowingly reselling broken items. Buyer beware.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The xbox application makes it really easy to use and it connects easily to my pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what you want it to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the Elite model with a few extra additions. It still eats batteries quickly, but if you need it you put up with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit of a learning curve at first but I really enjoy using this over a regular controller. Much faster response time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advantage

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller easy to use; will give you advantage over gamers who don’t have this model

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you have found your new Xbox Elite Wireless Controller Series 2 to host an easy-to-use interface and experience! We know our gamers will stop at nothing to achieve maximum in-game control and dexterity, and couldn't be happier you have found the perfect solution for you in your new device. We're happy you love it! Thank you for sharing your feedback with the community. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Smooth moves

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the new version , have had one for a couple of years . Started to wear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original one lasted a couple years before rubber got hard bought this one and its great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it - expensive but really helps those additional setups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. It works great and very easy to use compared to the standard controller he used to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this controller! I put the taller stick on the right thumb, have been pwning in COD ; )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serries2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great controller easy to use and after u use one you cannot go to a regular controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time will tell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller just waiting to see if it does as its predecessor and let me down like a healer in a vet dungeon.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted that you're loving your new Xbox Elite Wireless Controller Series 2 so far. While we don't anticipate you experiencing any issues with it, every new Xbox controller comes with a 90-day limited manufacturer's warranty. If you run into a problem, please feel free to contact Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Feels Premium

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has amazing features! Love the magnetic sticks and the controller feels so premium!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely like this controller. The placement of control buttons on the back make it way more comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best addition to a new Xbox. The way to set it up and has multiple settings is great

    I would recommend this to a friend