4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16940 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 710 Showing 14,181-14,200 of 16,940 reviews
  • Rated 4 out of 5 stars

    Elite controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Comfortable in your hands. Great for any game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller out there. Heavy duty and tough. Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not be more happier with Best Buy with their products and there customer service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox pro controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller was bought and was drifting immediately after being purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller available.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvements over the first series controller, still the best controller on the market.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you think your new Xbox Elite Wireless Controller Series 2 is the best device available on the market today! We've designed your new interface to offer our users an elevated level of control and dexterity when it comes to their gameplay, and couldn't be happier to know you have experienced it first-hand. We're thrilled you love it! Thank you for sharing your thoughts with the community. We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great gift for gamers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas gift for my grown son. He loves it so I am happy with purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ehh

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my paddles got stuck within six months fr had to exchange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels so sturdy! Its worth buying it. Especially with its dialing triggers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the texture of it product great for MWll

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better then the Elite series 1! Went thru three of the elite 1 but the series 2 works much better!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Series 2 Elite Controller far from Elite

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Series 2 Elite controller powers off unexpectedly while gaming, This controller beware, do not buy because Best Buy only offers a 15 day money back guarantee. Then you would need to send off to Microsoft for repairs. Best Buy use to offer 30 days on electronics but changed it to 15 days. Sending to Microsoft is a pain, especially trying to contact support to get help with the issue. Microsoft claimed they repaired my controller only having to send it right back to them for the same power turning off issues. Microsoft is finally going to send a replacement controller to me. Amazon have a buyer beware for this controller stating that it has been frequently returned because of various issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love love love this controller.. jump shot and drop shot with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing All the features are really great you can change the joysticks,paddles or pad To your own convenience

    I would recommend this to a friend
  • Cons mentioned:
    A button
    Best Buy Employee

    Rated 1 out of 5 stars

    Not worth it at all

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Bought the first elite 2 in white, noticed the A button would only register if directly pushed down in the center. I was getting missed presses all the time so i returned it. Got this elite 2 in black and literally exact same issue. A button was missing presses all the time. I returned for full refund and will not even look into these controllers until they can fix the obvious design flaws.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement for the one our plumber stole, smh. Works great & hubby is happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best item I ever bought work well not only with my Xbox but with my iPad

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Defective

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been an amazing purchase but stick drift in less than a month and to fix it would be another $80 and voided the warranty…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Faulty left stick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, but left stick drifts on its own. Need to go to store and have them exchange item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller when it works

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! This is my second one of the elite 2 first one had a defect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST CONTROL I EVER HAD

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good CONTROL EASY TO SET AND GOOD CONSTRUCTION best

    I would recommend this to a friend