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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 746 Showing 14,901-14,920 of 16,946 reviews
  • Cons mentioned:
    Button quality, Stick drift

    Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even last 6 months, the bumpers stopped working, and Stick Drift is insane. don't waste your money

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Defective buttons

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the buttons were Defective. Try to get a replacement didn’t have the same one in stock when I did the replacement ended up getting another one that was supposed to be the right one, that one just was nowhere near the same at all, so I tried to strange for the third time… long story, short…:; it was a pain in the butt

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    $200 for 6 hours of usage. Yay....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken. Great while it lasted for the 6 hours of gameplay. All of a sudden i notice everything im clicking on isnt working, the RB is going off repeatedly even though im not touching it, and the toggle developed a double scroll of some sort where i couldnt click on anything in the menus since it would rapidly skip over 3+ options. Hoping to return and try another one, but if thst one is no different then i give up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves it!! The feature to change the toggles were an awesome feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product Xbox controller S 2 wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves this controller Granddad got 2 year Warranty for good measure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    https://www.bestbuy.com/site/microsoft-xbox-elite-

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. Highly recommend it! Buttery smooth

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey George,

      Buttery smooth! We like the sound of that, and couldn't be happier to hear your time with your new Xbox Elite Wireless Controller Series 2 has been an issue-free, upgraded experience. We're excited to receive your recommendation! Thank you for taking a few minutes from your day to share your thoughts with the community. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    Stick drift, and bumpers that give up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worth buying with geek squad protection. Stay away if you aren't comfortable replacing this controller every 3-6 months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Xbox Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft - Xbox Elite Wireless Controller Series 2 is a OK controller. The features are GREAT ! ! ! I did have to exchange the 1st one I bought with a new one though... the "A" button was not working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the first generation model. Easy to get setup and running.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller seems to have a dysfunction on the right joy stick. When I fully rotate I can feel an object keeping it from smoothly rotating 360 degrees.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controller drift.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller looks and feels great, but the right stick experiences drift to the left within the first 2 weeks of use. For this price range, I expected better reliability.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller!!!! Really good grips on the controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice people

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Local Best buy has courteous and very helpful staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite series 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent love the controller and the box and everything it brings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient and more efficient makes a lot easier to control any game

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    New Defective Returned...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new out of the box, and the right bumper button works inconsistently! Enough said. I will add that it looks and feels great in your hands, but so does my other Xbox controller, which I can charge on a Microstand charging stand on my desk, which looks great. This controller charges with a USB-C charging cable or in the carrying case. Either option is not as elegant as the stand I place the charger on, and it looks great. Also, the batteries are built-in and, over time, will need to be replaced, unlike other options that have access to the batteries. I knew about the reported issues with this controller but hoped these might have been correct but in my case, it doesn't seem so. Disappointed and returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my grandson. He loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Buy it new not used

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote is amazing. However, I bought at the excellent condition open box price and the remote has pieces rattling in the inside and it did not come with the case, charger, paddles, and other accessories that are supposed to be included with this remote. They shipped it as a Elite 2 core remote. Thumbs down

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! Fun to play games with, nice handheld controller!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Davejr,

      Thanks for sharing! We are glad you are enjoying the Xbox Elite Wireless Controller Series 2 and have found it to be user friendly. We hope you continue to have fun with it.

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great gift for a gamer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my nephew and he absolutely loved it!!!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are so happy to hear that your nephew loved his gift!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft